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10.4.4 with Mail Enable: "Total mailboxes quota is not supported by the mail server"

Discussion in 'Plesk 10.x for Windows Issues, Fixes, How-To' started by burnleyvic, Dec 11, 2011.

  1. burnleyvic

    burnleyvic Regular Pleskian

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    Windows 2008 R2
    Plesk 10.4.4
    Mail Enable standard 6.0 installed by Plesk.

    When migrating domains from an older (9.2.1) to a new (10.4.4) installation I get this error messages in the migration task log:

    ---CUT HERE---
    Execution of "C:\Program Files (x86)\Parallels\Plesk\bin\domain_pref.exe" --update domain.name -overuse block -disk_space 524288000B -disk_space_soft 471859200B -expiration 2012-07-24 -max_box 5 -max_cf_dsn -1 -max_db 0 -max_dom_aliases 4 -max_fpse_users -1 -max_maillists 2 -max_mssql_db 1 -max_odbc_dsn -1 -max_shared_ssl_links 0 -max_subdom 1 -max_subftp_users -1 -max_traffic -1 -max_webapps 0 -max_wu 5 -mbox_quota 76800000B -mssql_dbase_space 209715200B -mysql_dbase_space 209715200B -total_mboxes_quota 52428800B -allow_ftp_backups true -allow_local_backups true -create_domains false -manage_additional_permissions false -manage_anonftp false -manage_crontab false -manage_dns false -manage_domain_aliases false -manage_iis_app_pool false -manage_log false -manage_maillists true -manage_performance false -manage_phosting false -manage_quota false -manage_shared_ssl false -manage_sh_access false -manage_spamfilter true -manage_subdomains true -manage_subftp true -manage_virusfilter false -manage_webapps true -manage_webstat true -manage_php_settings false -manage_mail_settings false -select_db_server false -access_appcatalog true -allow_insecure_sites true -manage_website_maintenance false -manage_protected_dirs false -access_service_users false -ignore-nonexistent-options failed with return code 1.
    Stderr is
    An error occurred while updating domain settings: Total mailboxes quota is not supported by the mail server
    ---CUT HERE---

    I've also seen the same issue reported for Plesk 9 here: http://forum.parallels.com/showthread.php?t=108967
    What happened in the meantime? Is the quota working in Plesk-10.4.4 & Mailenable-6.0 combination?
     
  2. PavelV

    PavelV Plesk for Windows Staff Member

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    We have confirmed this as bug, fix will be prepared in one of upcoming updates.
    Thank you for feedback.
     
  3. burnleyvic

    burnleyvic Regular Pleskian

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    Is there any update on this? Are you able to post which MU this will likely be fixed with please.
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    As far as I know Total mailboxes quota limit is supported only on Merak and SmarterMail mailservers.
     
  5. InderS

    InderS Silver Pleskian

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    Have you tried installing mail server, or try upgrading.
     
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