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Question 2 email addresses

AlanFallow

AlanFallow

New Pleskian
Server operating system version
Ubuntu
Plesk version and microupdate number
Plesk obsidian
Good morning.
Is it possible for me to setup google Mx records for say [email protected]
And also forward a different email say [email protected] to another email.

I have managed the google part but the second redirect is a problem.
Many thanks.
 
It is not possible to have a separate MX entry for one ore more email addresses. You will need to create a forwarding configuration on the receiving mail server to the "other" mail address.
 
Would you recommend staying with the plesk email then. I was getting cert problems etc. Just wasn't sure about it. I have Google workspace Pro.
 
The community won't be able to tell you what is best for your business. Email through Plesk works like a charm, but Google Workspace can do different things, so you'll need to decide that on your own.

Certificate issues with email are almost always caused by using the wrong hostname or domainname. For example if you have a domain.tld, but you address the server with imap.domain.tld or smtp.domain.tld the certifiate won't work, because it only covers domain.tld.
 
Hi Peter
Thanks for the advice
I have deleted the account from thunderbird and re added it and all seems fine just now. Will now see if forwarding works.
Thanks again.
 
Hi
well as expected mail works fine. Forwarding doesnt. I have tried 2 different email addresses and both dont forward. Is there maybe a setting i am missing. The mail server installed is
Postfix
Thanks
 
How do you know that forwarding does not work when you don't get any messages? Have you checked the server's maillog /var/log/maillog (/mail.log)?
 
Im not getting any messages into the test email and the other chap has been saying he doesnt get either.
Sorry where exactly can i find that log in plesk. Not too familiar with it
 
If you are unfamiliar with Linux and don't find /var/log/maillog, you can try to install the Log Browser extension:
1668884923074.png

Then you can search the logs in the graphical user interface of Plesk.

You'll need some log entry for your forwarding attempts, else it is not possible to determine the cause why a mail is not delivered to the recipient. However, most often recipients get the mail, but get it in their junk folder so that they don't see it right away.
 
Hows about these Nothing in Spam

2022-11-19 19:17:23INFOpostfix/smtpd [3188729]disconnect from mail-lf1-f47.google.com[209.85.167.47] ehlo=2 starttls=1 mail=1 rcpt=1 bdat=1 quit=1 commands=7
2022-11-19 19:16:52INFOpostfix/qmgr [3144079]6FBD549C5: removed
2022-11-19 19:16:52INFOpostfix/smtp [3188946]6FBD549C5: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[142.250.27.27]:25, delay=0.52, delays=0.01/0/0.24/0.27, dsn=2.0.0, status=sent (250 2.0.0 OK 1668885412 tc26-20020a1709078d1a00b0078de51e1c3dsi4940059ejc.840 - gsmtp)
2022-11-19 19:16:52INFOpostfix/qmgr [3144079]6FBD549C5: from=<SRS0=RqWt=3T=gmail.com=[email protected]>, size=8325, nrcpt=1 (queue active)
2022-11-19 19:16:52INFOpostfix/qmgr [3144079]B3B3F49C2: removed
2022-11-19 19:16:52INFOpostfix/pipe [3188929]B3B3F49C2: to=<[email protected]>, relay=plesk_virtual, delay=0.73, delays=0.42/0/0/0.3, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
2022-11-19 19:16:52INFOpostfix/cleanup [3188922]6FBD549C5: message-id=<CAC3mBC+19cXjrD4AqFV-D5zkWju=[email protected]>
2022-11-19 19:16:52INFOpostfix/pickup [3186172]6FBD549C5: uid=30 from=<SRS0=RqWt=3T=gmail.com=[email protected]>
2022-11-19 19:16:52INFOplesk-sendmail [3189146]S3189135: dk_sign: stderr: PASS
2022-11-19 19:16:52INFOplesk-sendmail [3189140]S3189135: check-quota: stderr: SKIP
 
The log excerpt does not show anything wrong. Could you maybe describe in detail from where you are sending mail to where? I also recommend to remove the mail addresses from your post for privacy reasons.
 
i email i am forwarding to a Bt email address and another to a google email address.
In general I dont have mailbox ticked and use to log into plesk unticket.
I forwarding I have turn on forwarding ticked and email in the box to forward it to.
Basically thats it Im sure it worked before.Thanks.
 
I am sorry, I do not provide individual support. But you can open a ticket with official Plesk support:
support.plesk.com

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...
support.plesk.com support.plesk.com
They can check the issue directly on your server.
 
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