Question 500 ChunkLoadError

[papahausa]

Server operating system version

AlmaLinux 8.7

Plesk version and microupdate number

18.0.50

How fix this?
When i try change Brandig i got this error.
screenshot

 

[Peter Debik]

When does this happen? E.g. when you open the page where you could edit branding? When you save a different configuration? When you upload a file?

 

[papahausa]

When does this happen? E.g. when you open the page where you could edit branding? When you save a different configuration? When you upload a file?

when i open branding page. Plesk Appearance - Branding

 

[Peter Debik]

I was unable to reproduce it on Alma 8. I have also tested whether I can load the javascript file from your screenshot and URL directly and succeeded.

Have you tried to empty the cache of your browser and then attempt to reload the Branding page?

 

[papahausa]

Yes, 4 dif. browsers and all show the same.

 

[Peter Debik]

Please open a support ticket. As I cannot reproduce it on test machines, an engineer will need to look into your specific configuration to find out what is going on.

How to get support directly from Plesk?

Question How to get support directly from Plesk? Answer Lease-type Plesk licenses purchased directly from Plesk running on supported Plesk version include full free support. Perpetual-type license...

support.plesk.com

 

[cyxxnet]

Got same Error after Upgrading from Debian 10 to Debian 11.
Before everything works perfectly.

ChunkLoadError: Loading chunk views/admin/settings-ui/branding failed.
(error: https://cp.xone-systems.de:8443/cp/javascript/views/admin/settings-ui/branding.js?5f10ea7c8e1d2fec27c3)
    at __webpack_require__.f.j (https://cp.xone-systems.de:8443/cp/javascript/main.js?1673367587:370:307697)
    at https://cp.xone-systems.de:8443/cp/javascript/main.js?1673367587:370:276909
    at Array.reduce (<anonymous>)
    at __webpack_require__.e (https://cp.xone-systems.de:8443/cp/javascript/main.js?1673367587:370:276869)
    at componentLoader (https://cp.xone-systems.de:8443/cp/javascript/main.js?1673367587:54:129)
    at loader (https://cp.xone-systems.de:8443/cp/javascript/main.js?1673367587:370:1476)
    at loader (https://cp.xone-systems.de:8443/cp/javascript/main.js?1673367587:370:1805)
    at async le (https://cp.xone-systems.de:8443/cp/javascript/vendors.js?1673367587:31:29818)

 

[cyxxnet]

Editing not possible anymore... anyway

I could open the js files directly in my browser. So the Error must be plesk sided. the js files working correctly.

 

[Peter Debik]

Have you considered above recommendation to open a support ticket on this?

 

[cyxxnet]

I changed branding and logo via ssh. That worked. But i'll open a ticket to point out the error.

 

[mindmelters]

Just experienced the same issue, and found that it is actually caused by the extension Adblocker Plus. Disabling the plugin resolves the issue.