500 - Internal error Server

[Quentind]

Hello,

I have a question or need help

The parallels plesk administration is no longer accessible via https://xxxxxxxx.xxxxx:8443

We received a HTML page with 500 - Internal error server

What we do in the past : we launched the X11 command yum groupinstall.
Then we restarted the server with the command reboot. And he reboot.

Since then, the administration parallels plesk is no longer accessible via the link https://xxxxxx.xxxx:8443.
But the httpd service mysqld etc. always work.
Our sites are always online. but is plesk unreachable we have a 500 error - Internal Server Error.
Can you solve this problem quickly?
Do you have any solutions to help us re-function plesk?

We are uptodate with the version 11.0

Regards

 

[InderS]

Hello,

Check your plesk services status.

/etc/init.d/psa status

If you see “psa is stopped” instead, try starting it:

 service psa start

Even if the service starts with no errors, it is recommended that you check the service’s error log file (/var/log/sw-cp-server/error_log) to see why it failed.

 

[OlegN]

Check also

/usr/local/psa/admin/logs/panel.log