Question 500 internal server error and no acces to support or ssh

[ottoile]

Hi,

I have set up my server centos 7 server with Plesk Obsidian from Google Cloud and ran into internal server error earlier today when i was trying to clone WP installation to another subdomain. Something went wrong and now i got 500 internal server error with this message:

500 Plesk\Exception\Database​

DB query failed: SQLSTATE[HY000]: General error: 1 Can't create/write to file '/var/tmp/#sql_b58_0.MAI' (Errcode: 28), query was: DESCRIBE `sessions`

Type	Plesk\Exception\Database
Message	DB query failed: SQLSTATE[HY000]: General error: 1 Can't create/write to file '/var/tmp/#sql_b58_0.MAI' (Errcode: 28), query was: DESCRIBE `sessions`
File	Mysql.php
Line	64

Repair toolkit doesn't work and the real problem is that i don't have access to Plesk license key because of internal server error and can't find it from Google Cloud.

I don't also have SSH access so i can't run repair kit that way or get the key.

How should i proceed?

 

[weltonw]

Why does you have SSH? You'll need shell access to fix this

 

[weltonw]

I am guessing you're out of disk space though.