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500 Internal server error when accessing plesk

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by yasmagic, Sep 13, 2011.

  1. yasmagic

    yasmagic New Pleskian

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    I have plesk 10.3.1. Recently, i upgraded to MySQL 5.5 and PHP 5.3 using plesk updater. I have also installed "Atomic Secured Linux (ASA)" for maximum security.

    I ran /usr/local/psa/bootstrapper/pp10.12.0-bootstrapper/bootstrapper.sh repair after the upgrade, and now I am getting 500 Internal server error when accessing plesk, and all my websites are back to Apache 2 Test Page.

    When i try to run, it gives strange errors. Some issue with suexec I think.

    /usr/local/psa/admin/bin/httpdmng --reconfigure-all
    httpdmng: execve failed for /usr/local/psa/admin/sbin/httpdmng: Exec format error

    System error 8: Exec format error
    httpdmng: execve failed for /usr/local/psa/admin/sbin/httpdmng: Exec format error

    System error 8: Exec format error

    Please help, very urgent.

    Thanks.
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Any errors in /usr/local/psa/admin/logs/panel.log and /var/log/sw-cp-server/error_log ?
     
  3. yasmagic

    yasmagic New Pleskian

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    I see the following in "/var/log/sw-cp-server/error_log"

    2011-09-13 22:32:47: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    all children busy, launch additional (total 2, limit 30)
    all children busy, launch additional (total 2, limit 30)
    2011-09-13 23:18:18: (connections.c.299) SSL: 1 error:140940E5:SSL routines:SSL3_READ_BYTES:ssl handshake failure
    2011-09-13 23:39:32: (log.c.135) server stopped
    all children busy, launch additional (total 3, limit 30)
    all children busy, launch additional (total 3, limit 30)
    2011-09-13 23:41:33: (log.c.75) server started
    all children busy, launch additional (total 2, limit 30)


    I ran /usr/local/psa/bootstrapper/pp10.12.0-bootstrapper/bootstrapper.sh repair

    and I got the following error:

    Stopping mail handlers tmpfs storage
    ===> Cumulative database upgrade has been started
    ===> Upgrade completed.
    httpdmng: execve failed for /usr/local/psa/admin/sbin/httpdmng: Exec format error

    System error 8: Exec format error
    httpdmng: execve failed for /usr/local/psa/admin/sbin/httpdmng: Exec format error

    System error 8: Exec format error
    mknod: `/var/www/vhosts/chroot/dev/null': File exists

    **** Product repair started.

    Is it possible that I have a corrupt suexec file or permissions issue? Also, I can login to Plesk control panel now, but all my websites has the default "Apache 2 Test Page". How can I restore my website settings and get the old site back?
     
    Last edited: Sep 13, 2011
  4. IgorG

    IgorG Forums Analyst Staff Member

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    What sort of output commands:

    # rpm -qf /usr/local/psa/admin/sbin/httpdmng
    # /usr/local/psa/admin/sbin/httpdmng --help
     
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