TITLE:
EXPECTED RESULT:
ANY ADDITIONAL INFORMATION:
500 Internal Server Error
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:
Plesk Obsidian 18.0.21
CL7.7
WP-TK : 4.4.1-2793
PROBLEM DESCRIPTION:CL7.7
WP-TK : 4.4.1-2793
When you switch between multiple subscriptions for 1 customer in WPTK page
a 500 error message with permission denied appears.
STEPS TO REPRODUCE:a 500 error message with permission denied appears.
1- Create 2 service plan:
1 service plan with access to WPTK
1 service plan without access to WPTK
2- Create 1 customer account with 4 subscriptions
example.com
example1.com
example2.com
example3.com
3- Assign the first 2 subscriptions to service plan with WPTK
4- Assign the other 2 subscriptions to service plan without WPTK
5- Log in as a customer.
6- Navigate to WPTK page.
7- Switch between domains subscriptions on the top right.
ACTUAL RESULT:1 service plan with access to WPTK
1 service plan without access to WPTK
2- Create 1 customer account with 4 subscriptions
example.com
example1.com
example2.com
example3.com
3- Assign the first 2 subscriptions to service plan with WPTK
4- Assign the other 2 subscriptions to service plan without WPTK
5- Log in as a customer.
6- Navigate to WPTK page.
7- Switch between domains subscriptions on the top right.
EXPECTED RESULT:
orYour subscription does not have permissions to use Wordpress toolkit.
Your subscription plan does not support Wordpress toolkit.
The last behavior before this was : "Permission Denied" small error message on top of the subscription main page.
Now it's 500 ISE PD
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:Now it's 500 ISE PD
Confirm bug