• Introducing WebPros Cloud - a fully managed infrastructure platform purpose-built to simplify the deployment of WebPros products !  WebPros Cloud enables you to easily deliver WebPros solutions — without the complexity of managing the infrastructure.
    Join the pilot program today!
  • Support for BIND DNS has been removed from Plesk for Windows due to security and maintenance risks.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS.

7.5.1 help system files missing

L

logicfocus

Guest
Hi,
I just upgraded to 7.5.1 and everything says it is at the latest version. The help system seems to be broken however. All the rollover help redisplays the text of the icon I see instead of the text designed to help. It seems like the lanugage keys to help are there, but the contents are missing.

Any ideas on how to fix this without starting over?

Thanks,
- Jim
 
Happens with IE and Firefox

Service is not available now, probably your Plesk is misconfigured. You can reinstall VPS with Plesk here.
Internal Plesk webserver error occurred: File does not exist: /usr/local/psa/admin/htdocs/locale/en/help/tts__admin.html
 
It looks like a coding error in their link for Help. It's looking for the files in /usr/local/psa/admin/htdocs/locale/help/, but they are actually in /usr/local/psa/admin/htdocs/locales/en-US/help.

I "fixed" it by doing the following:

1) cd /usr/local/psa/admin/htdocs
2) cp -R locales locale
3) cd locale
4) mv en-US en
5) cd /usr/local/psa/admin/htdocs
6) chown root.psaadmin locale

There is probably fix using a sym link or something, but this works. It also leaves the files in their original location in case they update the link during the next release.

HTH,
David
 
Back
Top