• The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • Debian 11 has reached its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.81 is the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

7.5.2 Installation Failure

ZopfWare

Regular Pleskian
I'm getting the following error during installation:

----


Retrieving standard packages
---


Retrieving Plesk files
52. Downloading https://autoinstall.plesk.com///PSA_7.5.2/rpm_FedoraCore_2/opt/vault/typo-3.7-7501.noarch.rpm (12 files to go)


File download failed.
Failed writing body
---
===> Autoinstaller: stopped logging at Wed Feb 2 19:38:21 2005

***** end of log file *****


It looks like a file the autoupdater is looking for is not there... anyone have any ideas?
 
ZopfWare

File is definitely there because I've just downloaded it with my update. I'd retry the update process a few times in case it's just a comms glitch.


Nige.
 
Still failing at various points with the same errors.. did notice though that the URL string for the files that are failing show

https://autoinstall.plesk.com///PSA...ileserver-1.0.0-fc2.build75050128.11.i586.rpm

3 slashes after the plesk.com. Is this normal?? All the other files show only 2 slashes... I have called Plesk and they say to wait a bit and try later. I guess I'll go have some dinner and try it when I get back.

Are you running FC2?

Additionally it may be a comms problem, but would love to know if anyone else with 1and1 has upgraded yet...
 
My first guess would be: the serverload on people downloading the new Plesk release causes problems with bandwidht and/or serverload on Sw-Soft servers, so be patient and try again later when the initial load has decreased...
 
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