Dear all,
I'm having a bit of a brain-fade moment. Can someone point me in the right direction please?
I've just migrated a bunch of domains from a 8.6 server to a 10.4.4 server.
The "Complete switching to Plesk 10 Business model" tool has transitioned most domains correctly. But customers with any domains that have subdomains will not transition no matter what I do. I've tried every possible combination of manual and automatic transition option, but none of them actually do anything and the customers remain in the list that need to be transitioned.
Deleting all the subdomains caused the client to vanish from the list, so it is definitely a subdomain-related issue. If a domain has domain aliases - no problem. If a customer has multiple domains - no problem. But if a customer has a domain with subdomains it just won't transition.
Any thoughts or pointers please?
I'm having a bit of a brain-fade moment. Can someone point me in the right direction please?
I've just migrated a bunch of domains from a 8.6 server to a 10.4.4 server.
The "Complete switching to Plesk 10 Business model" tool has transitioned most domains correctly. But customers with any domains that have subdomains will not transition no matter what I do. I've tried every possible combination of manual and automatic transition option, but none of them actually do anything and the customers remain in the list that need to be transitioned.
Deleting all the subdomains caused the client to vanish from the list, so it is definitely a subdomain-related issue. If a domain has domain aliases - no problem. If a customer has multiple domains - no problem. But if a customer has a domain with subdomains it just won't transition.
Any thoughts or pointers please?