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9.5.4 Win2008 R2 "Version too short" workaround fails

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by 3psil0NM, Dec 27, 2010.

  1. 3psil0NM

    3psil0NM Guest

    On Plesk 9.5.4, the issue described in http://kb.odin.com/7090 still appears.
    However, applying the hotfix file (psa9dumpagent.dll) causes all backups to fail with the message below.
    The hotfix obtained from: http://kb.odin.com/Attachments/11914/Attachments/psa9dumpagent_plesk953_954.zip
    MD5 of obtained file: 73caaa6ae0088b825ba9b00aeb3be788
    MD5 of psa9dumpagent which does't work: b71c9c08a378da5e1f4fb3675575e186
    Version number: 9.1.4031.30141

    Failure message (in Plesk Panel):
    <?xml version="1.0" encoding="utf-8"?>
    <execution-result status="error">
      <object name="backup" type="backupowner">
        <message code="TypeLoadException" severity="error">Could not load type 'psa9dumpagent.Psa9Structure' from assembly 'psadumpagent, Version=9.1.4031.30141, Culture=neutral, PublicKeyToken=null'.</message>
        <message code="ApplicationException" severity="error">Backup failed!</message>
    Migration.result contains:
    1912: Error	27/12/2010 15:47:14.506 : ---------------------- Exception start    ------------------------
    1912: Error	27/12/2010 15:47:14.506 : Could not load type 'psa9dumpagent.Psa9Structure' from assembly 'psadumpagent, Version=9.1.4031.30141, Culture=neutral, PublicKeyToken=null'.
    1912: Error	27/12/2010 15:47:14.506 : System.TypeLoadException: Could not load type 'psa9dumpagent.Psa9Structure' from assembly 'psadumpagent, Version=9.1.4031.30141, Culture=neutral, PublicKeyToken=null'.
       at psadump.PsaDumpEnv.getPsaStructure()
       at psadumpagent.DumpEnv.get_PsaStructure()
       at psadumpagent.DumpEnv.CommonDumpFunction.fillWebSrvMngCache()
       at psadumpagent.DumpEnv.fillWebSrvMngCache()
       at psadumpagent.DumpEnv.Dump()
    1912: Error	27/12/2010 15:47:14.506 : ---------------------- Exception   end    ------------------------
  2. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia
    Ok. I have forwarded it to developers for the further investigation. Let's wait their answer.
  3. 3psil0NM

    3psil0NM Guest

    I noticed the file in the article changed, I am testing it now.

    EDIT: The new file posted in the article (psa9dumpagent.dll version 9.1.3935.42713) fixes the problem. Thank you very much.
    Last edited by a moderator: Dec 29, 2010