Question A scheduled task works over the web but not in Plesk

[Javier Martínez Espinosa]

Hi guys,

A developer created a cron in plesk, to update all the categories, catalog and images of my client's online store in prestashop.
After executing it, it shows the following:


I have been bugging with open_basedir but nothing was fixed for me.
The developer tells me exactly "the original problem is the composition of the routes that your server does when it runs"

I've tried a lot of things by reading various community forums, but nothing has gotten the script working
I appreciate any comments.

 

[Kaspar]

Does the directory called config actually exists in your httpdocs/web directory? And does it has a file named config.inc.php in it?

 

[Bitpalast]

The paths should not be relative paths, but absolute paths. Or, as an alternative, you can use magic PHP path variables.

 

[Javier Martínez Espinosa]

Does the directory called config actually exists in your httpdocs/web directory? And does it has a file named config.inc.php in it?

Hi Raps,
Thanks for your interest, the path where the file is located is /var/www/vhosts/pasgarsport.com/httpdocs/web/config

 

[Javier Martínez Espinosa]

The paths should not be relative paths, but absolute paths. Or, as an alternative, you can use magic PHP path variables.

Hi Peter,
I comment on this with the same developer of the cron and I tell you something about it

 

[Javier Martínez Espinosa]

The paths should not be relative paths, but absolute paths. Or, as an alternative, you can use magic PHP path variables.

Regarding the cron thing in plesk, I do not understand that answer, since it is a prestashop own file, functions.php which has a require_once that the command does not find the file ...