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Access denied for Admin user

Discussion in 'Plesk for Linux - 8.x and Older' started by benc@, Apr 6, 2005.

  1. benc@

    benc@ Guest

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    Hi,

    For some reason today, my plesk 7.5.2 control panel has decided it doesnt like my password anymore.

    I try to login an it just gives me a javascript error box saying "Access Denied"

    I can login to the control panel as other users.

    I have checked /etc/psa/.psa.shadow and the password is as I expect it.

    Can anyone shed some light on this?

    Thanks in advance.

    Ben
     
  2. Bernd

    Bernd Guest

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    Hi,

    maybe you have played arround with IP access control for admin?

    Bernd
     
  3. benc@

    benc@ Guest

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    Hi thanks for the reply.

    For some reason it just started working agian today :|

    Thanks again.

    Ben
     
  4. spot

    spot Guest

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    Same here

    I am facing the same problem.
    When I try to login as a domains' administrator, a javascript popup says "Access Denied". On other domains on the same sarver there is no problem.
    I found this topic, read that after some days it started working by itself, I waited ... nothing.
    Today I deleted the domain, created again with different passwords etc .. it still doesn't let me login (ftp works fine).
    Any help please?
     
  5. fiasco

    fiasco Guest

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    plesk has an inbuilt security feature with account logins - basically you get 3 strikes and your out - That is get you password or username wrong 3 times and the server will lock you out. You can determine how long the server will lock you out - somewhere in the server cp. This is more than likely what is happening to you.
     
  6. benc@

    benc@ Guest

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    well, it started working again a little while later..i hadnt even attempted a login... however.. thats not to say someone was trying to gain entry to my server by guessing the password.

    It hasnt happened since thankfully.
     
  7. Laurence@

    Laurence@ Basic Pleskian

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    If it was a login lockout the error would say "Login has been locked". At least that is that it used to say. But I've seen this Access Denied thing three times now on new installs of 7.5.3. Methinks it's a bug.
     
  8. Laurence@

    Laurence@ Basic Pleskian

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    I stand corrected. I just looked in /etc/psa/.psa.shadow and the pass had been changed. So I did:

    mysql -u admin -p`cat /etc/psa/.psa.shadow`
    use psa;
    delete from lockout where login = 'admin';

    And was able to login.
     
  9. interco

    interco Guest

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    just to clraify

    I'm having the same problem: Access Denied for admin, everything OK for any other user. Questions:
    • Does that mean that I have to wait until the "lock" expires and access will be granted again?
    • Does that mean that someone is playing around with the user/pass?
    • Does the lock affects only my IP, or does it affect the user that is being forced (for example 'admin')?
    Thanks.
     
  10. LiquidSolid

    LiquidSolid Guest

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    Several times I have received the message that the Administrator was already logged in.

    After reading this thread I was thinking that PSA would store this session information somewhere. I had a look in the psa database and there's a table called "sessions".
    I deleted the admin entry and login worked again.

    Hope this helps some others aswell.

    Best Regards,

    Gerrie Brokke
    LIQUIDSOLID
     
  11. jamesyeeoc

    jamesyeeoc Guest

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    Re: just to clraify

     
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