• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Access denied for user 'admin'@'localhost'

Pepito

New Pleskian
I installed Plesk 9.2 and each time I try to start it I have the below error message. I tried several things, including http://kb.odin.com/article_16_346_en.html

Can somebody help? I am on CentOS 5. Thanks.

[root@kinesante psa]# /etc/init.d/psa restart
PSA is down, performing full restart.
Starting xinetd service... done
Starting named service... failed
Starting mysqld service... failed
Starting postgresql service... not installed
Starting psa-spamassassin service... not installed
Plesk: Starting Mail Server... already started
ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: YES)
Starting mail handlers tmpfs storage
ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: YES)
Starting Plesk... done
ERROR 1045 (28000): Access denied for user 'admin'@'localhost' (using password: YES)
 
If you can't login to Plesk database with
# mysql -uadmin -p`cat /etc/psa/.psa.shadow` -D psa

it means that you have incorrect password for admin user in mysql database. In other words password in /etc/psa/.psa.shadow and password for admin user in mysql table are different. In this case you should reset password in mysql and you can find solution in the mentioned KB article or with googling.
 
If you can't login to Plesk database with


it means that you have incorrect password for admin user in mysql database. In other words password in /etc/psa/.psa.shadow and password for admin user in mysql table are different. In this case you should reset password in mysql and you can find solution in the mentioned KB article or with googling.

You forgot to tell what to do if login through
mysql-uadmin-p `cat / etc / psa / .psa.shadow`-D psa
passes successfully.
 
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