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Account automatically gets suspended

Discussion in 'Plesk 11.x for Windows' started by FradiqueL, Dec 10, 2012.

  1. FradiqueL

    FradiqueL New Pleskian

    Dec 10, 2012
    Likes Received:
    One of my accounts keeps suspending without apparent reason.
    My client calls saying that his site is down, then I go to the panel and the domain shows a red dot on the left.
    Then I choose activate it says either success or fail with out a reason but the red dot persist. The only way I found to activate it is using a command line "domain -u example.com -status enabled"
    But I can't do that every time nor the client will have all the patience always.
    How can I get detailed information about the "auto" suspension?
    Just to be clear: It isn't due to disk nor traffic consumption.