• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Issue Acronis Cloud Backups are visible to all subscription users. Plesk Permissions

BeyondWebsites

New Pleskian
Hello,

I have a new (12/2021) MediaTemple Self Managed VPS CentOS Linux 7.9.2009. Using Plesk Obsidian 18.0.40. I've run other MediaTemple Plesk servers for 10 years and always migrate every few years, I have some knowledge and experience.

My whole point of choosing Acronis is because it was offered in the Plesk extension library and clearly states it supports Self Manage.

In my service plan I allow the subscribers to have access to Acronis, there is a checkbox. When I login to a subscription with a web developer access role, when I Click on Acronis Backups, I can see all other domains files and databases. This is a major problem as I can't have customers access other customers data.

I have contacted Acronis and MediaTemple, they both say its a Plesk issue, likely permissions.

Is there a way to make the subscription user only see their own backups?

Thank for any help at all, I appreciate it,
Thomas
 
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