• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
  • Please be aware: with the Plesk Obsidian 18.0.78 release, the support for the ngx_pagespeed.so module will be deprecated and removed from the sw-nginx package.

Acronis TrueImage Install Error

F

fishnyc22

Guest
Hey there.

I recently ran the updater and updated my Plesk Base Package as well as installed Acronis TrueImage module.

When I did so. I am getting an error:

Error: Please check that TrueImage Server is properly installed and configured. Check also that serial number is valid.

I'm running Plesk8 on 1and1s Root server.

Any idea what went wrong? I tried rebooting, but with no luck.

Any help is appreciated.

Fish
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hi, you must have the original Acronis TrueImage Sever program installed. Plesk have only a plugin for trueimage!
 
Ah! yeah. that would explain it.
Thanks for the info.

Dave
 
So what does one do in this case?

Hi,

I have the same problem. Does that mean I can't use the Plesk Acronis module?

Eric... :)
 
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