• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

Issue Add sencond IP into panel -> Lost access to Plesk

hardbrasil

Regular Pleskian
Server operating system version
alamlinux 9
Plesk version and microupdate number
Plesk Obsidian 18.0.69 Update 1
Hi fellas, i just create a new vps with plesk, everthing is fine until i add the second IP addr using ToolsSettings > IP address

i insert the second IP using the sintax = 54.xx.xx.xx/255.255.255.xxx
mark (x) Shared

and apply.

the issue is:

i lost remote access (ssh) and plesk panel also not accessbible. Trough vmware i see that the main IP address was changed to the second IP.
but when i access ens192 file has the first IP conig there.

i already try to remove this second IP but no success,

any light?
 
Hello, @hardbrasil . Could you please try following this guide and change the IP address to the original one? When attempting to connect via SSH are you using the server hostname? If yes, please try directly with the second IP address.
 
Back
Top