• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Admin Area shows 502 Bad Gateway

dEbo1

New Pleskian
After yesterday autoupdate (to Plesk 12.0.18 Update 48) admin area shows:
502 Bad Gateway
nginx

While navigating to Tools & Settings:
ERROR: Zend_Controller_Exception: SQLSTATE[HY000] [2002] Connection refused#0 /usr/local/psa/admin/externals/Zend/Db/Adapter/Pdo/Mysql.php(109): Zend_Db_Adapter_Pdo_Abstract->_connect()
#1 /usr/local/psa/admin/externals/Zend/Db/Adapter/Abstract.php(459): Zend_Db_Adapter_Pdo_Mysql->_connect()
#2 /usr/local/psa/admin/externals/Zend/Db/Adapter/Pdo/Abstract.php(238): Zend_Db_Adapter_Abstract->query(Object(Zend_Db_Table_Select), Array)
#3 /usr/local/psa/admin/plib/Db/Adapter/Pdo/Mysql.php(19): Zend_Db_Adapter_Pdo_Abstract->query(Object(Zend_Db_Table_Select), Array)
#4 /usr/local/psa/admin/externals/Zend/Db/Table/Abstract.php(1534): Db_Adapter_Pdo_Mysql->query(Object(Zend_Db_Table_Select))
#5 /usr/local/psa/admin/externals/Zend/Db/Table/Abstract.php(1349): Zend_Db_Table_Abstract->_fetch(Object(Zend_Db_Table_Select))
#6 /usr/local/psa/admin/plib/CommonPanel/Controller/Helper/Module.php(161): Zend_Db_Table_Abstract->fetchAll()
#7 /usr/local/psa/admin/plib/CommonPanel/Controller/Helper/Module.php(186): CommonPanel_Controller_Helper_Module::_eachModule(Object(Closure))
#8 /usr/local/psa/admin/plib/CommonPanel/Controller/Helper/Module.php(51): CommonPanel_Controller_Helper_Module::_eachModuleContent(Object(Closure), 'ContentInclude')
#9 /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Abstract.php(59): CommonPanel_Controller_Helper_Module::initRendering()
#10 /usr/local/psa/admin/plib/AdminPanel/Controller/Action/Abstract.php(32): CommonPanel_Controller_Action_Abstract->init()
#11 /usr/local/psa/admin/plib/AdminPanel/Controller/Action/Admin.php(55): AdminPanel_Controller_Action_Abstract->init()
#12 /usr/local/psa/admin/application/admin/controllers/ErrorController.php(18): AdminPanel_Controller_Action_Admin->init()
#13 /usr/local/psa/admin/externals/Zend/Controller/Action.php(133): Admin_ErrorController->init()
#14 /usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(268): Zend_Controller_Action->__construct(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http), Array)
#15 /usr/local/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#16 /usr/local/psa/admin/plib/Application/Web.php(38): Zend_Controller_Front->dispatch(NULL)
#17 /usr/local/psa/admin/htdocs/application.php(15): Plesk\Application_Web->run()
#18 {main


Only error log i was able to find:
# tail -f /var/log/sw-cp-server/error_log log
==> /var/log/sw-cp-server/error_log <==
2015/05/28 12:17:36 [error] 2433#0: *98 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: xx.xx.xx.xx, server: , request: "GET /admin/home/admin HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "our.host.com:8443", referrer: "https://our.host.com:8443/left.php3"

Restarted all services, nothing helped
Any suggestions?

Plesk for Linux version 12.0.18
CentOS 6.6 2.6.32-504.16.2.el6.x86_64
 
[2002] Connection refused#0
Most probably that this problem related to firewall. Do you have enabled any specific rules? Try to disable firewall completely and check how it goes on.
 
Back
Top