Issue after migration some email services don't work anymore

[marco76]

hi,
i moved my old plesk server to a new one. all websites are working BUT there is a problem with some emails.
for a couple of websites, the mail and webmail just dont work anymore.
the webmail page even does not open...

what it should be?
thanks for helping, very noob here

 

[marco76]

in the DNS settings of one of the domains that dont work anymore i read:

Your website is offline because its domain name does not resolve to the server IP address.

what happened during the migration? i just changed ip on my register's dns page... and other websites are working fine!

 

[Officialhax]

Sounds like plesk did not update the dns zone for your websites.
Id suggest checking that the DNS is actually pointing to your server with every step. It has to reflect in Plesk, aswell as your dns registrar if youre hosting the dns off-site.

 

[marco76]

Sounds like plesk did not update the dns zone for your websites.
Id suggest checking that the DNS is actually pointing to your server with every step. It has to reflect in Plesk, aswell as your dns registrar if youre hosting the dns off-site.

it does! every dns in plesk seem correct!

 

[bede]

it seems like the browser webmail.domain.com or the mobile device or the mail client have a kind of cache