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All backups fail in Plesk 10 - Export dump to FTP failed at /usr/local

X

xmuskrat

Guest
<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error">
<object name="victor" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">Can't upload file '/var/lib/psa/dumps/zeus_plesk10_manual_info_1011241522.xml.tar' to ftp</message>
</object>
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">The dump have been made successfully but can not be imported to FTP due to errors above.</message>
</object>
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">The dump 'zeus_plesk10_manual_info_1011241522.xml' have been leaved at repository '/var/lib/psa/dumps'. Please export it manually</message>
</object>
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 703.
</message>
</object>
</execution-result>
 
First of all make sure that FTP server is accessible and resolvable from your server and has enough free disk space for uploading your backup file. Also you can try to use passive-mode.
 
1) Can FTP to my server from the command prompt on my server running plesk.

2) Server has enough free space for a backup.

3) Already running in passive mode.
 
Tried again today:

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error">
<object name="victor" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">Can't upload file '/var/lib/psa/dumps/zeus_manual_dec02_info_1012021339.xml.tar' to ftp</message>
</object>
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">The dump have been made successfully but can not be imported to FTP due to errors above.</message>
</object>
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">The dump 'zeus_manual_dec02_info_1012021339.xml' have been leaved at repository '/var/lib/psa/dumps'. Please export it manually</message>
</object>
<object name="backup" type="backupowner">
<message severity="error" code="msgtext">Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 703.
</message>
</object>
</execution-result>
 
It looks like that web users "victor" and "hfco" haven't system account linked to it. You can check it with

SELECT * FROM sys_users WHERE login='victor';
SELECT * FROM sys_users WHERE login='hfco';

There is should be 0 for account_id.
So you may manually change the password for this web user through Parallels Plesk GUI and resolve the error.
 
This is promsing.

I still get the dump, but now the status of it is "warning".




<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="warnings">
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
<object name="hfco" type="account">
<message severity="error" code="msgtext">'undef' password passed to makePasswordNode. Set to empty</message>
</object>
</execution-result>

Note: I deleted the victor account but changed the password on the hfco account.
 
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