All websites requiring password

[carnid]

I just set up Plesk yesterday and was in the final process of uploading some of my sites, when I noticed I am unable to access my sites. All of them when I browse are prompting me for a username and password. I have tried running the repair tools in the Plesk reconfigurator but they don't seem to help. Basically what is happening is when I browse to http://www.mywebsite.com I am told the server requires a username and password. Then, when I cancel I get an error 401 Access is denied due to invalid credentials.

No idea what I did wrong - I've tried searching these forums and found other similar issues but haven;t been able to fix it. Any advice would be greatly appreciated!

 

[shall]

Sounds like you've got the integrated authentication enabled but dont have IUSR_* access for the site(s). You need to reassign rights to ensure that the IUSR_ account for each site has the appropriate rights. There could be other factors that apply, but the most likely fix is the plesk reconfigurator option to 'rebuild permissions' (or something like that).

 

[carnid]

I tried the 'rebuild permissions' option in the reconfigurator, I also tried several other suggestions in the forum for resynchronizing the IUSR account but in the end I deleted the customer account, recreated it with the domains and everything works now. Hardly the best solution, but in my case because this is a new server it was ok to do this.

On another note, I have run into numerous issues with this new plesk panel including error messages for trying to access the file manager and errors when I tried to move my vhosts directory (something about an old horde email config file missing - considering this was a new install I'm not sure what that was about). I have spent so much time trying to fix error messages and thankfully many I have been able to sort out by reading other user's problems on these boards and other locations. Overall though my experience hasn't been great so far, but I will keep plugging away.

Thanks for your help.

 

[shall]

Any chance you're drag & dropping files & folders around between folders (like within Windows Explorer) on your server? This would explain what's going on, as this results in 'moving' the files, while preserving the existing permissions that likely don't have the new IUSR_* assignments or other Plesk rights that are essential to proper function of the Plesk control panel.

If that's the case, instead of drag & drop, drag & drop with control selected to 'copy' the files to the new folder structure. The new files will have the permissions from the new destination applied to them, so you don't get errant permissions issues. Otherwise, you'll need to use FTP to login to the server and 'upload' your files (even if it's from the same server) using proper authentication for each site.