Issue An error occurred during the scheduled backup.

[khalid_2]

Hi.. I'm having a problem with the scheduled backup.. I keep getting the following cron error message daily

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Server
Plesk entry point: https://host.domain.name:8443/

The following error occurred during the scheduled backup process:

pmm utility '/usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server --get-size --keep-local-backup-if-export-failed --session-path=/usr/local/psa/PMM/sessions/2019-06-28-043515.238' raised an exception. Error code is: 3
See pmmcli.log to find out detailed information on this
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Linux Centos 6.10
Product version: Plesk Obsidian 18.0.15
Build date: 2019/06/19 17:00
OS version: CentOS 6.10
Revision: 14308f04385f62a24c8b44566486625d16ad9738
Architecture: 64-bit


any idea ?

Thank you.

 

[Brujo]

Could you please provide more details about the error from '/var/log/plesk/PMM/pmmcli.log'

 

[khalid_2]

the file is 299 lines, is it ok to post it all here?

here is a part which I think may explain the problem..

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== STDERR ====================

Traceback (most recent call last):
File "/usr/local/psa/admin/sbin/pmmcli/pmmcli.py", line 2549, in main
File "/usr/local/psa/admin/sbin/pmmcli/pmmcli.py", line 2442, in make_dump
File "/usr/local/psa/admin/sbin/pmmcli/pmmcli.py", line 104, in doActivity
File "/usr/local/psa/admin/sbin/pmmcli/pmmcli.py", line 1602, in doActivity
PMMUtilityException: /usr/bin/perl /usr/local/psa/admin/bin/plesk_agent_manager server --get-size --keep-local-backup-if-export-failed --session$

[2019-06-28 04:35:17.530|11988] DEBUG: send-error-report /usr/local/psa/admin/bin/send-error-report <?xml version="1.0" ?><error><file>pmmcli, &$
&quot;__main__&quot;, fname, loader, pkg_name)
File &quot;/usr/lib64/python2.6/runpy.py&quot;, line 34, in _run_code
exec code in run_globals
File &quot;/usr/local/psa/admin/sbin/pmmcli/__main__.py&quot;, line 25, in &lt;module&gt;
bootstrap_pex(__entry_point__)
File &quot;/usr/local/psa/admin/sbin/pmmcli/.bootstrap/_pex/pex_bootstrapper.py&quot;, line 98, in bootstrap_pex
pex.PEX(entry_point).execute()
File &quot;/usr/local/psa/admin/sbin/pmmcli/.bootstrap/_pex/pex.py&quot;, line 324, in execute
self._wrap_coverage(self._wrap_profiling, self._execute)
File &quot;/usr/local/psa/admin/sbin/pmmcli/.bootstrap/_pex/pex.py&quot;, line 254, in _wrap_coverage
runner(*args)
File &quot;/usr/local/psa/admin/sbin/pmmcli/.bootstrap/_pex/pex.py&quot;, line 286, in _wrap_profiling
runner(*args)
File &quot;/usr/local/psa/admin/sbin/pmmcli/.bootstrap/_pex/pex.py&quot;, line 367, in _execute
return self.execute_entry(self._pex_info.entry_point)
File &quot;/usr/local/psa/admin/sbin/pmmcli/.bootstrap/_pex/pex.py&quot;, line 425, in execute_entry
runner(entry_point)
File &quot;/usr/local/psa/admin/sbin/pmmcli/.bootstrap/_pex/pex.py&quot;, line 430, in execute_module
runpy.run_module(module_name, run_name='__main__')
File &quot;/usr/lib64/python2.6/runpy.py&quot;, line 140, in run_module
fname, loader, pkg_name)
File &quot;/usr/lib64/python2.6/runpy.py&quot;, line 34, in _run_code
exec code in run_globals
File &quot;/usr/local/psa/admin/sbin/pmmcli/pmmcli.py&quot;, line 2597, in &lt;module&gt;
File &quot;/usr/local/psa/admin/sbin/pmmcli/pmmcli.py&quot;, line 2576, in main
File &quot;/usr/local/psa/admin/sbin/pmmcli/pmmcli.py&quot;, line 2484, in logUnhandledError
File &quot;/usr/local/psa/admin/sbin/pmmcli/error_reporter.py&quot;, line 18, in sendException
stack_trace = traceback.format_stack()
</trace></error>

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Thank you.

 

[Brujo]

since Plesk Obsidian is still pretty new I would suggest that you open an Support ticket

If I guess check for inough free space on disk for the scheduled backup and temporary created backup files