Resolved Apache - arbitrary stop

[DmitriyK]

‪Debian 8.8‬ Plesk Onyx 17.8.2

Apache stops at night without any intervention (23/07/2017)
I assume that this happens after the automatic installation of Plesk updates

 

[UFHH01]

Hi DmitriyK,

could you provide more details? Depending - log - entries ( apache + logs from "/var/log/plesk" ) to investigate possible issues/errors/problems?

 

[DmitriyK]

Hi DmitriyK,

could you provide more details? Depending - log - entries ( apache + logs from "/var/log/plesk" ) to investigate possible issues/errors/problems?

ticket number is #51702

 

[DmitriyK]

It's not an update - Apache switched off again last night

 

[DmitriyK]

Solution from technical support Plesk:

psa-mod-fcgid-configurator must be at least version libapache2-mod-fcgid-psa_2.3.9.4 (If less - you need to install a patch or update the system)

1. Switch the Apache mode from "mpm_event" to "mpm_prefork" in Pelsk> Tools and Settings> Apache Web server;
2. Increase the value of the "Apache restart interval" to 60 seconds in Pelsk> Tools and Settings> Apache Web server;
3. Replace "/etc/init.d/apache2 reload" with "/etc/init.d/apache2 restart" in the /etc/logrotate.d/apache2 file.

And then Apache it will not shut down when you update Plesk