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phatPhrog

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We have a new server using Plesk 7.5.3 Reloaded/Fedora2

Whether attempting to install applications through a client's account login or our server admin login, we receive the same errors when trying to install applications to any account/domain.

sappmng: /usr/local/psa/var/cgitory/osCommerce-2.2ms2-6/scripts/postinstall execution failed:
Adding password for user cte5cadmin
ERROR 1045: Access denied for user: 'usr5466@localhost'(Using password: YES)
ERROR 1045: Access denied for user: 'usr5466@localhost'(Using password: YES)

If we create a database beforehand and use that data for the application vault installtion, we receive notice that the database/database username is already there, thus unusable.

Is this a configuration problem with our Plesk Installation or is it a bug in the AppVault.

We have updated our server both through the Plesk interface and yum updates.

Any suggestions, help and/or URI for help files will be greatly appeciated.

Thanks to all who are willing to point the way.
 
It can be a problem in the password you enter. Try with an alphanumeric password and let me know if still does not work.
 
Password format fixed

That was the problem. Only accepts alphanumeric passwords.

Thanks for helping the dummy. :rolleyes:
 
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