Issue ASP.NET Settings menu is not accessible for Plesk

[johnny_silverhand]

Server operating system version

Windows Server 2019

Plesk version and microupdate number

18.0.53

Hi! I have a problem, ASP.NET Settings menu cannot be opened by administrator/customer.

I saw the solution,

https://support.plesk.com/hc/en-us/articles/14226972286231?input_string=pppm-13979

but even after upgrading to version 18.0.52 #3, the error remained. This is a problem on 5 installations on Windows server 2019. What can be done?

 

[Maarten]

If you have the same issue on five servers, I suggest you contact Plesk Support:

https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk-

 

[johnny_silverhand]

my problem is not in Plesk 18.0.51 and there is in 18.0.52. Contacting Plesk directly is a good idea, but the keys are not bought directly and now there is no way to use them when contacting. Although a couple of months ago everything worked. I'll have to write to the key seller.

 

[Maarten]

You can always contact Plesk directly. They offer a support subscription, which is free for the first month. You can cancel it anytime you want.