• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

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C

croosie

Guest
Hi there,

I am having a serious issue with my plesk installation, which has always been there, and only now its starting to bugg me.

everytime someone wants to download anything from any subdomain a create, it askes for a Username and Password...(which i have never set). I tried using "guest" as both , but still nothing.

I then treid copying the files into the anon_ftp folder, but that too askes for a password...

Please help me find out whats going on.

Thanks

Kirwin
 
Hi,

The problem you mention about subdomains/folders demanding passwords when you try to browse/download them is due to incorrect passwod that is set in IIS site level seurity for the anonymouse user. Why this is occuring a new install will need to be investigated though. But the simple soluton would be to find the user in servers Computer Manager, reset the pass and set the same pass in IIS site security option.

If you need help on the matter, you can get in touch with me.

Regards,
Renegade
 
Thanks for the offer renegade, i definately do need help with this.

I have tried setting the password to blank ,and to guest, but i dont know what i could still be doing rong.

here's an image if the problem, if that will help.

authentication.JPG


Thanks ofr your time

Kirwin
 
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