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Auto-reply and Forwarding malfunction after migration

Discussion in 'Plesk 11.x for Linux' started by DavidMM, Jul 27, 2012.

  1. DavidMM

    DavidMM New Pleskian

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    Hello!

    After the migration of our servers from the 9.5.4 Update #6 version to the 11.0.9 Update #5 version, some activated auto-responders have disappeared from the control panel but they still work normally, and when we attempt to activate a new one, then they work both, the new and the old one at same time but we can't see the old one to remove from the CP.

    We have the same problem with the email forwarding. All the previous forwarded emails work correctly but we can't see some of them or remove them from the CP because they don't appear there and if we add some new address to forward, then they work both, the 'not shown' and the new one simultaneously.

    Could you help me on this, please?
     
  2. abdi

    abdi Platinum Pleskian

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    Please try upgrading the database with

    Code:
    /usr/local/psa/bootstrapper/pp11.0.9-bootstrapper/bootstrapper.sh repair
     
  3. DavidMM

    DavidMM New Pleskian

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    I've tried to arrange it using the bootstraper repair but the problem persists.

    It continues appearing some auto-reply switched on but in reality were not active cases, but saved, of the previous panel, where you have the possibility to save some different auto-reply messages and activate the one you need.

    Checking the database, the table 'mail_resp' has different rows for the 'mn_id' that fails.

    It still continues failing the activation of some forwards too.

    Any help will be very much appreciate.
     
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