Autoinstaller Update Failure

[Brasilmorar]

Hello,


I have a dedicated server at OVH, the plesk panel stopped updating. My webmail does not work. Please I need help to solve the problem. I'm no expert in server configuration, but have ssh access. I need someone help me by sending the exact commands that I enter in ssh access.


OS: CentOS 6.4 (Final)
Version Panel : 11.5.30

Update#37


Problem for the update. System Logs:


Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 20%..40%..60%..80%..100% was finished.
File downloading sitebuilder.inf3: 25%..50%..75%..100% was finished.
File downloading sso.inf3: 26%..52%..79%..100% was finished.
File downloading setemplates.inf3: 48%..100% was finished.
File downloading pp-sitebuilder.inf3: 10%..21%..32%..41%..52%..63%..70%..81%..92%..100% was finished.
File downloading billing.inf3: 11%..21%..32%..41%..52%..60%..72%..80%..91%..100% was finished.
File downloading mysql.inf3: 100% was finished.
File downloading apache.inf3: 100% was finished.
File downloading nginx.inf3: 24%..48%..72%..100% was finished.
Checking for installed packages...
File downloading PSA_11.5.30/plesk-11.5.30-cos6-x86_64.inf3: 13%..22%..31%..40%..51%..60%..70%..83%..92%..100% was finished.
File downloading PSA_11.5.30/plesk-patches-11.5.30-cos6-x86_64.inf3: 11%..20%..31%..40%..51%..60%..70%..81%..90%..100% was finished.
File downloading SITEBUILDER_11.5.10/sitebuilder-11.5.10-rhall-all.inf3: 100% was finished.
File downloading BILLING_11.5.30/billing-11.5.30-rhall-all.inf3: 100% was finished.
File downloading NGINX_1.5.0/nginx-1.5.0-cos6-x86_64.inf3: 100% was finished.
File downloading repodata/repomd.xml: 70%..100% was finished.
File downloading repodata/repomd.xml: 34%..100% was finished.
File downloading repodata/405e56b24c0c29be5da16bd33b8c268da4ffcdb297d3f785348a741e1a4dd91f-primary.xml.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading repodata/3353e378f5cb4bb6c3b3dd2ca266c6d68a1e29c36cf99f76aea3d8e158626024-primary.xml.gz: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www3.atomicorp.com
* base: centos.bhs.mirrors.ovh.net
* extras: centos.bhs.mirrors.ovh.net
* updates: centos.bhs.mirrors.ovh.net
199 packages excluded due to repository priority protections


Detecting installed product components.

ERROR: An internal error occured in auto-installer, rev.329172 AiComponent.cpp, line 336.
Not all packages were installed.
Please, contact product technical support.