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Hello,
since several days i get a notification that the autoupdate cant run/install, i tried to run the bootstrapper repair script but it also doesnt work (Previous product version is 12.0.18, but previous database version is 011005030. In most of cases it is result of previous upgrade try failure.) due i dont want to break anything i hope someone here can help me out with that.
Autoupdater log:
since several days i get a notification that the autoupdate cant run/install, i tried to run the bootstrapper repair script but it also doesnt work (Previous product version is 12.0.18, but previous database version is 011005030. In most of cases it is result of previous upgrade try failure.) due i dont want to break anything i hope someone here can help me out with that.
Autoupdater log:
Code:
Installation started in background
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirror.ovh.net
* extras: mirror.ovh.net
* rpmforge: www.mirrorservice.org
* updates: mirror.ovh.net
+ psa-updates
+ sw-engine
+ psa-locale-base-en-US
+ plesk-l10n
+ psa-autoinstaller
+ plesk-roundcube
+ plesk-lmlib
+ psa-firewall
+ plesk-config-troubleshooter
+ psa-watchdog
Changing shell for popuser.
Shell not changed.
Changing shell for mhandlers-user.
Shell not changed.
sw-engine-fpm (pid 19286 14289) is running...
Stopping psa... Stopping sw-engine-fpm: [ OK ]
done
tac: write error
**** Product prep-install started.
===> Checking for previous installation ... found.
Create user 'psaadm' and group 'psaadm'
Checking for the group 'psaadm'...
Group 'psaadm' already exists
Checking for the user 'psaadm'...
User 'psaadm' already exists
Create group swkey-data
Checking for the group 'swkey-data'...
Group 'swkey-data' already exists
Checking for the group 'swkey-data'...
Trying to add supplementary group 'swkey-data' for user 'psaadm'... already there
Create Mail accounts
Checking for the group 'popuser'...
Group 'popuser' already exists
Checking for the user 'popuser'...
User 'popuser' already exists
Checking for the user 'mhandlers-user'...
User 'mhandlers-user' already exists
Trying to got legacy variables... done
config updated
===> Updated /etc/psa/psa.conf
Trying to save legacy variables... done
Trying to resolve hostname 'web.panda-community.com' and validate its IP address... done
===> Checking for the necessary system accounts
Checking for the system groups and users necessary for MySQL...
Checking for the group 'mysql'...
Group 'mysql' already exists
Checking for the user 'mysql'...
User 'mysql' already exists
Checking for the system groups and users necessary for admin server...
Checking for the group 'psaadm'...
Group 'psaadm' already exists
Checking for the user 'psaadm'...
User 'psaadm' already exists
Checking for the group 'psaserv'...
Group 'psaserv' already exists
Checking for the group 'psaserv'...
Trying to add supplementary group 'psaserv' for user 'psaadm'... already there
Checking for the group 'psacln'...
Group 'psacln' already exists
Checking that /usr/local/psa/bin/chrootsh registered as login shell...
/usr/local/psa/bin/chrootsh already registered as a login shell
===> Performing safe prep-install database actions
===> Upgrading database
Trying to start service mysqld... mysqld (pid 26513) is running...
done
Trying to establish test connection... connected
done
Trying to find psa database... version is 011005030
DATABASE ERROR!!!
Previous product version is 12.0.18, but previous database
version is 011005030. In most of cases it is result of
previous upgrade try failure. Please, restore previous version
from backup, and try again or contact technical support.
ERROR while trying to check database version
Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again
tac: write error
Stopping sw-cp-serverd: [ OK ]
Starting psa... Starting sw-engine-fpm: [ OK ]
done
Starting xinetd service... done
Starting sw-cp-server service... done
Starting mysqld service... done
Starting named service... done
Starting postgresql service... not installed
Starting spamassassin service... done
Plesk: Starting Mail Server... already started
Starting psa... Starting sw-engine-fpm:
done
***** problem report *****
ERROR while trying to check database version
Check the error reason(see log file: /var/log/plesk/install/plesk_12.0.18_installation.log), fix and try again
