• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

AWStats disappeared from Plesk after upgrade

HenryH

New Pleskian
Hi,

After upgrading to version 8.3, AWStats is no longer anywhere, on each domain, under Setup option there was a combo box with 3 options: None, AWStats, Webalizer - now I only have None & Webalizer.

I upgraded then until version 8.6.0.5 installing each version on the way.

Tried already to refresh the component list under Server: Component management and only appears Webalizer.

It's curious because AWStats seems to work but I cannot setup a new domain using it.

Is it possible to activate it manually? I found a "component" table on psa DB but it contains the same information from de component list as a summary, try to change "Not_installed" value from the row AWStats but it always turns back to Not_installed value.

Any idea/trick?

Thanks!
Henry
 
Help!!

No one had encountered this error? I'm beging help from any one who may had found a solution or at least any possible idea.

Since not always Plesk team gives an answer on this forum, let's help each other. I promise that if I'll find a solution to this I will post it here, do always the same!

Thanks!
 
The Solution!!!

Before I had upgraded to Plesk 8.6 I had upgraded on Plesk 8.2 to the last stable version of AWStats - 6.9 and it worked fine. Wright after the upgrade to Plesk 8.3 it started to fail, AWStats didn't appear on component management, the problem is....SPACES!!!!

Edit %plesk_dir%\Additional\AWStats\wwwroot\cgi-bin\awstats.pl

on line 28:

$VERSION = "6.9 (build $REVISION)";

change it to:

$VERSION="6.9 (build $REVISION)";

Yes, incredible! But it works!

So I may say that latest version of AWStats is incompatible with Plesk, unless you take out this spaces... it seems Plesk doesnt read the variable content, it searches a phrase inside this file.

Bye.
 
Last edited:
Back
Top