Question AWStats only showing data for the last 4 months?

[D3nnis3n]

Server operating system version

Ubuntu 22.04.1

Plesk version and microupdate number

18.0.64

Hey,
I'm wondering why my AWStats is only showing data for the last four months, while the server is running for years.
With the forum search i found that the setting in Server Settings determines how long stats should be kept, but that is set to 12 months, so doesn't fit either.

Any idea why AWStats would only keep the current and the last three months despite the setting being 12?

 

[Maarten]

AWStats uses the access logs based on the retention period set in Tools & Settings → Server Statistics Settings → "Retain web and traffic statistics for."

If this setting doesn't resolve the issue, you can try recalculating the statistics as explained in this article:

Recalculating Statistics for Previous Months

By default, Plesk utilities present only the current month’s statistics in HTML format. You can retrieve HTML statist...

docs.plesk.com

 

[D3nnis3n]

Hello Maarten,
that setting is set to 12 months. Recalculating the statistics doesn't seem to help either.
Maybe the older data is actually no longer there, how could I check that?

 

[Sebahat.hadzhi]

@D3nnis3n could you please try:

ls -lahn /var/www/vhosts/system/example.com/statistics/webstat-ssl/ | grep awstats | awk '{print $9}'

and

ls -lahn /var/www/vhosts/system/example.com/statistics/webstat/ | grep awstats | awk '{print $9}'

and confirm if you see entries older than the last four months?

 

[D3nnis3n]

I see the current month and the four prior months when doing that, nothing more, for all domains.

Please note the setting you mentioned has always been set to 12 months as per here:


So did Plesk wrongly delete my data? oO