Backup error, need help

[RobertS]

Since today I got a backup error when using the backup tool which is suplied with Plesk.

The error I get is:
SOAP failed. Failed in sending message

This message I get when I start the backup manually or scheduled, both ways the same we error.

Who can help?

 

[dynaweb]

Are you by chance using smartermail? http://forum.swsoft.com/showthread.php?threadid=29138

 

[RobertS]

Yes I use smartermail, I will take a look.

thx