Issue BUG Plesk 18.0.77 - FTP backups no longer work

[jfh]

Since version 18.0.77, FTP backups no longer work, displaying the following error message:

Could not display the list of backups in the FTP Storage: Unable to get ftp dumps list: FTP network error: Transport error: unable to list directory

We have check with the command curl -v --ftp-pasv --ssl -k and everything is fine

 

[Sebahat.hadzhi]

Hi, @jfh . Could you please provide your OS and confirm the exact Remote FTP settings in Tools & Settings Backup Manager > Remote Storage settings. Also, can you please confirm the full error message you encounter? Thank you in advance.

 

[jfh]

Hi, @jfh . Could you please provide your OS and confirm the exact Remote FTP settings in Tools & Settings Backup Manager > Remote Storage settings. Also, can you please confirm the full error message you encounter? Thank you in advance.

Hi, The OS is Debian other informations in Attache files. The curl command works.

 

[Sebahat.hadzhi]

Thank you. Could you please also confirm:

1. The Debian version
2. What's the exact output when you execute the curl request from the error message
3. What FTP service does your remote server use

Thanks in advance.