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Backup error

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by zebrafilm, Apr 12, 2010.

  1. zebrafilm

    zebrafilm Guest

    0
     
    Got an interesting backup error when trying to do a manual backup:

    Error: Runtime error in pmmcli:
    <class 'pywintypes.error'> (3, 'GetDiskFreeSpace', 'The system cannot find the path specified.')
    Traceback (most recent call last):
    File "C:\Program Files\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 1846, in main
    data_action_response, errcode_response, error_message = actions.get(sys.argv[1][2:])(parameters)
    File "C:\Program Files\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 1721, in make_dump
    return ActionRunner(MakeDumpAction, backup_task_description, None).doActivity()
    File "C:\Program Files\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 75, in doActivity
    result = self.processor.doActivity()
    File "C:\Program Files\Parallels\Plesk\admin\share\pmmcli\pmmcli.py", line 860, in doActivity
    if osutil.free_bytes(local_dump_directory) < (long(disk_space_required) * 1048576):
    File "C:\Program Files\Parallels\Plesk\admin\lib\python\osutil.py", line 188, in free_bytes
    sectorsPerCluster, bytesPerSector, numFreeClusters, totalNumClusters = GetDiskFreeSpace(os.path.splitdrive(path)[0] + "\\")
    error: (3, 'GetDiskFreeSpace', 'The system cannot find the path specified.')

    It happens with FTP as well as local backup.
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Do you have MailEnable MTA there? Look at this Workaround in this case.
     
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