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Backup error

W

Wikibear

Regular Pleskian
CentOS 5.7 with Plesk 10.4.4

Get an email with:

Backup task finished.

Task was created by with guid (5e5e406a-fc2c-4cde-85b4-768f8e7ed282)


Creation date is: 2011-Dec-10 13:53:02
Task status is: error

Dump full name is:
Click to expand...

And result file with this:

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/usr/local/psa/PMM/sessions/2011-12-10-135302.107/migration.result">
<message id="7b25dd8c-33c2-4355-8cc4-c074c3f7eadd" severity="error" code="fatal">
<description>Runtime error</description>
</message>
<message id="06c2c5dd-8218-4d07-8fd2-a26b4597c65e" severity="error" code="CheckDump">
<description>Unable to check dump: Could not check dump. Invalid xml response:
at /usr/local/psa/PMM/agents/PleskX/PmmCli.pm line 177
PmmCli::parseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1136
main::checkDump('/var/lib/psa/dumps', '', '/usr/local/psa/PMM/sessions/2011-12-10-135302.107') called at /usr/local/psa/admin/bin/plesk_agent_manager line 670
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 405
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
Error::subs::try('CODE(0x15b1e758)', 'HASH(0x15b373a8)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 679
main::perform('verbose', 0, 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2011-12-10-135302.107', 'profile-name', 'daily', 'all', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1210
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
Error::subs::try('CODE(0x14325c50)', 'HASH(0x14325db8)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1219
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1221.
</description>
</message>
<message id="c132faea-7f1f-46fd-8b78-169d84d9029f" severity="error" code="fatal">
<description>Unable to create dump</description>
</message>
</execution-result>
Click to expand...

What is wrong? Can i do something?

Regards Swen
 
We have already submitted report regarding similar problem. It is under developer's investigation now. I hope it will be fixed soon.
 
One Month is gone and i have backup errors... In mean time it would work, no it wont work again...

This are on two different servers:

CentOS and the other on OpenSuse


This error on CentOS look attachment
 

Attachments

  • migrationresult.txt
    7.1 KB · Views: 4
Last edited:
Plesk update #12

Error again

BS Linux 2.6.18-028stab094.3
Panel-Version 10.4.4 Update #12, zuletzt aktualisiert am Jan 13, 2012 04:55 AM

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/usr/local/psa/PMM/sessions/2012-01-14-125200.505/migration.result">
<message id="207c0179-15bb-4584-889b-0cedadc97ba8" severity="error" code="CheckDump">
<description>Unable to check dump: Could not check dump. Invalid xml response:
at /usr/local/psa/PMM/agents/PleskX/PmmCli.pm line 177
PmmCli::parseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1136
main::checkDump('/var/lib/psa/dumps', '', '/usr/local/psa/PMM/sessions/2012-01-14-125200.505') called at /usr/local/psa/admin/bin/plesk_agent_manager line 670
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 405
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
Error::subs::try('CODE(0x1701ec00)', 'HASH(0x17037a20)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 679
main::perform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2012-01-14-125200.505', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1210
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
Error::subs::try('CODE(0x15826c50)', 'HASH(0x15826db8)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1219
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1221.
</description>
</message>
<message id="99fcd5db-ac88-45a4-8fcd-f0a4d7d0ca0e" severity="error" code="fatal">
<description>Unable to create dump</description>
</message>
</execution-result>
Click to expand...
 
Same problem here. I feel unconfortable to update without a fresh backup... any fix yet?

OS Linux 2.6.18-238.19.1.el5
Panel version 10.2.0 (Updated from 8.6)

Thanks.
Davide.
 
Thise error caused some Plesk database inconsistency and deep investigation is required. I suggest you contact Support Team.
 
Same Problem

Hi,

Same problem on plesk 10.4.4 ubuntu update 14.
The backup fails every two or three days and crashes the server.
Any help ?
 
OS: CloudLinux 6.1, Linux 2.6.32-231.12.1.lve0.9.13.x86_64
Panel: 10.4.4 Update #15

I get a similar error:

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/usr/local/psa/PMM/sessions/2012-02-07-192208.381/migration.result">
<message id="6efd45b5-f32b-43da-81b4-8502fb80d3f3" severity="error" code="CheckDump">
<description>Unable to check dump: Cannot execute :/usr/local/psa/admin/bin/pmm-ras --get-dump-info --dump-file-specification=test3_info_1202071922.xml --with-feedback --session-path=/usr/local/psa/PMM/sessions/2012-02-07-192208.381 --verbose at /usr/local/psa/admin/bin/plesk_agent_manager line 1132.
at /usr/local/psa/admin/bin/plesk_agent_manager line 1132
main::checkDump('/var/lib/psa/dumps', 'test3_info_1202071922.xml', '/usr/local/psa/PMM/sessions/2012-02-07-192208.381') called at /usr/local/psa/admin/bin/plesk_agent_manager line 670
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 405
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
Error::subs::try('CODE(0x3bbe078)', 'HASH(0x3bbb3f8)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 679
main::perform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2012-02-07-192208.381', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1210
main::__ANON__() called at /usr/local/psa/PMM/agents/shared/Error.pm line 398
eval {...} called at /usr/local/psa/PMM/agents/shared/Error.pm line 397
Error::subs::try('CODE(0x3a4be28)', 'HASH(0x3a4bf00)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1219
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1221.
</description>
</message>
</execution-result>
Click to expand...

Any fix comming or do I have to contact Support Team?

Regards, Christian
 
no result yet.

Support Team has recreated the issue at their end and will update me later with details in next 4 hours.

I can post the final result/fix here.

I have send you the ticketID via PM.

Regards
Christian
 
Last edited:
Thank you. I have checked ticket. It is in progress now. Let's wait results.
 
Similar problem

I upgraded from version 9.5.4 to version 10.4.4 # 25 on CentOS5. I have the same problem with the backup, but can not find link to repair. Can you help? It's a production server and I'm concerned.


<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/usr/local/psa/PMM/sessions/2012-04-11-095100.921/migration.result">
<message id="2a8c8ed9-f34e-4547-8075-aee5b9a095c9" severity="error" code="CheckDump">
<description>Unable to check dump: Could not check dump. Invalid xml response:
at /usr/local/psa/PMM/agents/PleskX/PmmCli.pm line 177
PmmCli::parseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1143
main::checkDump('/var/lib/psa/dumps', '', '/usr/local/psa/PMM/sessions/2012-04-11-095100.921') called at /usr/local/psa/admin/bin/plesk_agent_manager line 670
main::__ANON__() called at /usr/lib/perl5/vendor_perl/5.8.8/Error.pm line 415
eval {...} called at /usr/lib/perl5/vendor_perl/5.8.8/Error.pm line 407
Error::subs::try('CODE(0xa7a1230)', 'HASH(0xa7a1610)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 679
main::perform('verbose', 4, 'owner-type', 'server', 'split-size', 'undef', 'session-path', '/usr/local/psa/PMM/sessions/2012-04-11-095100.921', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1217
main::__ANON__() called at /usr/lib/perl5/vendor_perl/5.8.8/Error.pm line 408
eval {...} called at /usr/lib/perl5/vendor_perl/5.8.8/Error.pm line 407
Error::subs::try('CODE(0x9e41170)', 'HASH(0xb666eb0)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1226
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1228.
</description>
</message>
<message id="b13e3ba0-363b-47e2-80cc-e5bcc74514ac" severity="error" code="fatal">
<description>Unable to create dump</description>
</message>
<message id="7ae0f21a-ad7b-4901-83aa-96e3971d4705" severity="error" code="UtilityError">
<description>Unable to get Global settings for APS Applications (ErrorCode: 3, STDOUT:).</description>
</message>
</execution-result>

Thanks very much
 
<description>Unable to get Global settings for APS Applications (ErrorCode: 3, STDOUT.</description>
Click to expand...

Usually it is caused by database inconsistency. You can try to find the domains for which webspace_id is 0 or incorrectly set with smth like:

select id,webspace_id from domains;

Then set with the exact webspace_id that is required. Check it with:

select id,cacheId,registryUid from smb_apsPackages

registryUid shouldn't be NULL. You can try to remove such records so as to run the backup perfectly.
Note that it is just common recommendation... Contact Support Team if it not help.
 
I have the same issue - still ongoing. Any news about it?

It started after a few weeks succesfully working.
 
Issue with Backup after adding many domains

I have a similar problem. Backupmanager was working fine for weeks. But after I added many domains more then 50 within a day) the issue started.

<?xml version="1.0" encoding="UTF-8"?>
<execution-result status="error" log-location="/usr/local/psa/PMM/sessions/2012-04-11-230605.464/migration.result">
<object name="DiPopDefWeb" type="client">
<object name="i-webtec.de" type="domain">
<object name="i-webtec.de" type="hosting">
<object name="presseberatung.de" type="domain">
<message id="385f94d9-7e61-4764-8912-593d30a8f17c" severity="error" code="msgtext">
<description>Unable to rotate dump: The dump rotation is failed with code '1' at /usr/local/psa/admin/bin/plesk_agent_manager line 1152.
at /usr/local/psa/admin/bin/plesk_agent_manager line 1152
main::rotateDump('/var/lib/psa/dumps', undef, 12, '2f10adc4-12dd-4ae4-92de-ef5e0eadb817', 1, '/usr/local/psa/PMM/sessions/2012-04-11-230605.464', undef) called at /usr/local/psa/admin/bin/plesk_agent_manager line 785
main::__ANON__() called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 415
eval {...} called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 407
Error::subs::try('CODE(0x20fafb0)', 'HASH(0x2106700)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 793
main:erform('verbose', 0, 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2012-04-11-230605.464', 'profile-name', 'DailyMasterBackup', 'all', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1210
main::__ANON__() called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 408
eval {...} called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 407
Error::subs::try('CODE(0x8cac50)', 'HASH(0x8cadb8)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1219
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1221.
</description>
</message>
<message id="55a34461-b27e-41be-8990-9a2bb7d67176" severity="error" code="CheckDump">
<description>Unable to check dump: Could not check dump. Invalid xml response:
at /usr/local/psa/PMM/agents/PleskX/PmmCli.pm line 177
PmmCli::parseCheckDumpResult('Error: adjacent parameter is empty in \'dump-file-specificati...') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1136
main::checkDump('/var/lib/psa/dumps', '', '/usr/local/psa/PMM/sessions/2012-04-11-230605.464') called at /usr/local/psa/admin/bin/plesk_agent_manager line 670
main::__ANON__() called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 415
eval {...} called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 407
Error::subs::try('CODE(0x20fafb0)', 'HASH(0x2108cd0)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 679
main::perform('verbose', 0, 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2012-04-11-230605.464', 'profile-name', 'DailyMasterBackup', 'all', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1210
main::__ANON__() called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 408
eval {...} called at /usr/lib/perl5/vendor_perl/5.12.1/Error.pm line 407
Error::subs::try('CODE(0x8cac50)', 'HASH(0x8cadb8)') called at /usr/local/psa/admin/bin/plesk_agent_manager line 1219
main::main() called at /usr/local/psa/admin/bin/plesk_agent_manager line 1221.
</description>
</message>
<message id="5154de01-550b-40b4-85e6-634c9d7eb37b" severity="error" code="fatal">
<description>Unable to create dump</description>
</message>
<message id="9267708b-4488-4b4e-8e88-65086518a0bd" severity="error" code="BrokenDbIntegrity">
<description>Broken referencial integrity: DNS zone id 108 is not found in dns_zone</description>
</message>
</object>
</object>
</object>
</object>
</execution-result>
 
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