Backup import problems

[SebastianK1]

to import a backup (Plesk 11) on a new server (same configuration) the following problems occurs:

- Password, there is no password set on the backup files, but plesk says there are.
- after starting import, plesk says:
domain.de (my Domain)
Objekt kann nicht wiederhergestellt werden: Der Provider verfügt nicht über das benötigte Service-Paket. (english: Property can not be recovered: The provider does not have the required service package.)

Which service package?

Greetings

Sebastian

 

[IgorG]

I think that it is about Service Plan but not Service package.