Issue Backup manager broken...

[Christophe M]

Hi,

I'm using Plesk 12.5.30 under Debian 7.0
After backing up using Plesk backupmanager, my hdd ran full. So I tried to free some space deleting old backups using SSH (plesk was no more accessible).
I also tried to move "/opt/psa/PMM"... not successfully. The structure of this directory seems broken
Now, when I try to launch the backupmanager I get this error :

Unable to get dump list: pmm-ras failed (Error code = 1): STDOUT: Error: File /opt/psa/PMM/log4cpp.properties does not exist STDERR:

I'd like to restore PMM but I dont know how
If someone can help me

Thanks !

 

[Christophe M]

Hi, I placed an old "log4cpp.properties" files and I do not have no more this message... BUT
Now when I try to backup, I have a message "Not enough free disk space to perform operation. BEGIN failed--compilation aborted at /opt/psa/admin/bin/plesk_agent_manager line 51. Resolution: Free up disk space and run backup again"
I have enough space... : 15Go
Any idea ?

 

[IgorG]

Could you please post here output of following commands:

# grep DUMP /etc/psa/psa.conf
# df -h

 

[Christophe M]

# grep DUMP /etc/psa/psa.conf

DUMP_D /var/lib/psa/dumps
DUMP_TMP_D /tmp

# df -h

Sys. fich. Taille Util. Dispo Uti% Monté sur
rootfs 20G 3,6G 15G 20% /
/dev/root 20G 3,6G 15G 20% /
devtmpfs 16G 0 16G 0% /dev
tmpfs 3,2G 800K 3,2G 1% /run
tmpfs 5,0M 4,0K 5,0M 1% /run/lock
tmpfs 6,4G 8,0K 6,4G 1% /dev/shm
/dev/sda3 1,8T 17G 1,7T 1% /var

 

[IgorG]

The problem in that there is something wrong with Perl. As a result call plesk_agent_manager --get-size returns error about lack of diskspace. You can find more detail about this error in /var/log/plesk/PMM/pmmcli.log
Looks like Plesk is seriously damaged. If commands

# plesk repair installation
# plesk installer --select-release-current --reinstall-patch --upgrade-installed-components

will not help - contact Plesk Support Team.