Resolved backup manager interface says I have none backups

[sergiomb]

Server operating system version

AlmaLinux 9.6 (Sage Margay)

Plesk version and microupdate number

Plesk Obsidian 18.0.72 Update #3, Web Pro Edition

I'm investigating an issue on my Plesk that I noticed today. I don't know how long it has been there.
I have plenty of updated backups [1], but the backup interface says I have none.

[1]
du -sh /var/lib/psa/dumps/domains/
58G /var/lib/psa/dumps/domains/

 

[alapshin]

Hello @sergiomb
Backup of websites, created via Domains > example.com > Backup & Restore (on the right pane) are not visible in Tools & Settings > Backup manager
this is expected. Please clarify where located backup interface you mentioned.

 

[sergiomb]

smb/backup/list/domainId/11 and all other id are empty

 

[sergiomb]

Error: Only the remote storages are allowed for backups but their settings are not specified. Configure a remote storage first.

 

[Kaspar]

If you create a new manual backup, does it show up in the backup manager?

 

[sergiomb]

I want enable Backup and restoration of subscription data using the server storage
but I don't find it

https://support.plesk.com/hc/en-us/articles/15727245393175-Customer-unable-to-create-subscription-backup-in-Plesk-You-can-only-store-backups-in-a-remote-storage-but-no-remote-storage-is-currently-configured

Log into Plesk.

1. Configure a remote (e.g. FTP) backup storage under Customer's account in Backup Manager > Remote Storage Settings. New backups will be stored in the configured remote storage.
2. Grant the customer's subscription permission to create backups on the local server. Under Administrator account go to Subscriptions > example > Customize (on the right Account sidebar) > Permissions > Check the box Backup and restoration of subscription data using the server storage and Apply the changes.

 

[Kaspar]

Error: Only the remote storages are allowed for backups but their settings are not specified. Configure a remote storage first.

I suspect "Restricted Mode" is enabled and is restricting you from managing local backups.

You can disable "Restricted Mode" via Tools & settings > Restricted Mode or via SSH by running the plesk bin poweruser --off -simple false -lock false command.

 

[sergiomb]

Yes, thanks, that’s how it was. After clicking the checkboxes, it started working.