Backup /migration error

[zebrafilm]

Running Windows server 2003 web with Pleask 8.2. build20070705.17
All Smartertools running and up to date.

I want to migrate the whole site to a new server / ip.
Did try several runs with the migration manager but it never finished a full migration

Then I decided to do a backup and ftp it to the new server.
That was also not the succes I expected :-(

Errors I get with the backup:
Soap failed. failed in sending message.

This appears in almost every option I take or leave out. Even a simple domain backup without email etc. fails the same way.

Question 1:
Does anybody recognizes this SOAP error?

Question 2:
Where can I find the error logs of migration manager.

Question 3:
When I do a full migration, what is the minimum install I will have to do?
Plesk itself of course but also with Clients setup?
Do I need to install Smartertools up and running or will those installs be migrated too?

thanks!
Bastiaan

 

[avsokolov]

Hello Bastiaan,

Yes, it is a known error, please read the following article:

http://kb.swsoft.com/en/1437