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If you are still using CentOS 7.9, it's time to convert to Alma 8 with the free centos2alma tool by Plesk or Plesk Migrator. Please let us know your experiences or concerns in this thread:
CentOS2Alma discussion
Backup Problems
- Thread starter Pagemakers
- Start date
Pagemakers
Silver Pleskian
Not getting very far with this
Parallels are saying maybe the problem is with the backup drive, even though it reports the correct file size with I login to it. My hosting company 1&1 is one of the worlds largest and their backup servers have worked with all versions of Plesk and only 9.5 is showing this backup size problem.
Im not really sure what to do know. Plesk are asking me to ask 1&1 what the FTP backup servers are. 1&1 reply with various!!
Parallels are saying maybe the problem is with the backup drive, even though it reports the correct file size with I login to it. My hosting company 1&1 is one of the worlds largest and their backup servers have worked with all versions of Plesk and only 9.5 is showing this backup size problem.
Im not really sure what to do know. Plesk are asking me to ask 1&1 what the FTP backup servers are. 1&1 reply with various!!
BoiseComputer
Regular Pleskian
1&1
I am also with 1&1. I wonder why Plesk is having issues with their servers.
I am also with 1&1. I wonder why Plesk is having issues with their servers.
Pagemakers
Silver Pleskian
I only get the issue with Plesk 9.5
Our servers with other versions using the same backup servers are fine.
Our servers with other versions using the same backup servers are fine.
M
Michael neese
Guest
If you are looking at the "personal FTP repository" backup listings, they are all 1.95 kb....then look at your personal repository files on the ftp server and you will see the complete file backup....in my case the actual file on the ftp server is 4.4 gbs....I think the listed 1.95 kb file is itself an xml file...
Pagemakers
Silver Pleskian
Got a reply from Plesk….
We have good news for you. We expect to get a fix for this problem from our developers within a few days. Please wait.
Thanks,
--
Oleg Beznosov
We have good news for you. We expect to get a fix for this problem from our developers within a few days. Please wait.
Thanks,
--
Oleg Beznosov
R
RalfO
Guest
03.06.10: Das Warten geht weiter...
abdicarcomm
New Pleskian
same issue here not 1and1. own datacenter in costa rica abdicar dot com. waiting for any patch.
M
Michael neese
Guest
Pagemakers....you said May 24th...
Is there updated information on this issue please?
Michael Wa.
Basic Pleskian
any news on this Bug?
M
Michael neese
Guest
Shoudn't you have this information yourself, since you have intervened regarding this issue that is several months overdue......
"Apr 30, 2010 04:36 AM
IgorG I have escalated this ticket to experienced supporter right now. He will investigate it and submit request to developers if it is really bug. He will notify you from ticket."
"Apr 30, 2010 04:36 AM
IgorG I have escalated this ticket to experienced supporter right now. He will investigate it and submit request to developers if it is really bug. He will notify you from ticket."
We have hundreds tickets per day in support queue and unfortunately I can't remember each ticket ID.
MultiServer
New Pleskian
BugyBackup 9.5
Here the same problem.
SuSE 10.3 - Plesk updatet since 8.6 with no Backupproblems.
With Plesks last Update: 9.5.x
Backup Filesize in FTP wrong - not at 1+1 but ipxserver.de
Old backupfiles wont deleted.
Backups stored in FTP and personal repostry !
(Sorry for my bad English(
But this Problem and no Fixes ist a NoGo!!!
Here the same problem.
SuSE 10.3 - Plesk updatet since 8.6 with no Backupproblems.
With Plesks last Update: 9.5.x
Backup Filesize in FTP wrong - not at 1+1 but ipxserver.de
Old backupfiles wont deleted.
Backups stored in FTP and personal repostry !
(Sorry for my bad English(
But this Problem and no Fixes ist a NoGo!!!
Attachments
Michael Wa.
Basic Pleskian
I am also with 1&1. same issue with 9.5
Pagemakers
Silver Pleskian
I’ve just noticed that it’s been months since I asked this question and looking at my servers now and all of the backups still show 1.95KB
I thought this was going to be fixed?
I thought this was going to be fixed?
Pagemakers
Silver Pleskian
At least you can SEE your files. My 9.5 backup manager won't show them at all. When I access via SSH they are there, and Plesk won't let me upload them again because they already exist, but I can't do a damn thing with htem, because the Control Panel shows "no backups".
I have 6 servers, and I have migrated 3 away from Plesk. Should be able to get better answers than "pay for support", especially when "Support" announces a fix available soon, but 8 months later it is unresolved.
I have 6 servers, and I have migrated 3 away from Plesk. Should be able to get better answers than "pay for support", especially when "Support" announces a fix available soon, but 8 months later it is unresolved.
I would not hold your breath. I paid them a support fee, they screwed with it a couple months (telling me a few times it was fixed), but never actually did. While they could get a small test backup they created to show, mine never did, and it remains unresolved.
I completely wasted my money and my time. 1 of my final two Plesk machines goes away this week. By the end of next month I will have completed the migration to another control system, and will be Plesk free.
THAT'S the way to get your backups to show!
I completely wasted my money and my time. 1 of my final two Plesk machines goes away this week. By the end of next month I will have completed the migration to another control system, and will be Plesk free.
THAT'S the way to get your backups to show!
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