Running Plesk 11.0.9 Windows 2008 R2
We host several sites. One customer in particular has a locked default hosting package (for custom scripting needs under their website setttings) and we have applied an add-on of 10GB of bandwidth. The system does not show that it has increased their allowance still showing 19.9 of 10 Available (when it should be 19.9 of 20 available)
Also, we have not been getting overage notices for this customer....when normally we do. Maybe it's related to some automated task that's not running?
Any help is appreciated.
We host several sites. One customer in particular has a locked default hosting package (for custom scripting needs under their website setttings) and we have applied an add-on of 10GB of bandwidth. The system does not show that it has increased their allowance still showing 19.9 of 10 Available (when it should be 19.9 of 20 available)
Also, we have not been getting overage notices for this customer....when normally we do. Maybe it's related to some automated task that's not running?
Any help is appreciated.