• The APS Catalog has been deprecated and removed from all Plesk Obsidian versions.
    Applications already installed from the APS Catalog will continue working. However, Plesk will no longer provide support for APS applications.
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BIG Restore Backup Problems!

S

sourcez

Guest
Help!

I am getting the following error when I try and restore a domain from a PLESK backup - this is all we have available.

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Execution of /usr/local/psa/admin/plib/api-cli/domain.php --update hometownfashions.com -hosting true -hst_type phys -ip 208.109.110.150 -ssl true -webstat webalizer -same_ssl true -login htfashions -passwd -shell /bin/sh failed with return code 1.
Stderr is
An error occured during domain update: error in hosting updating: Unable to update hosting preferences: system user update is failed: User htfashions already exists.
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Have tried deleting the domain and recreating it, deleting all references to htfashions in the databases and everything.

Looking for help, fast!
 
For those with a similar problem, problem was solved by deleting a file containing htfashions user data found in the site root /.

Can't remember the exact location but it was simply a case of deleting the file - and viola.

This was solved by Plesk support
 
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