• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Issue Broken Images / Hotlink Errors when Loading Content Remotely in a Mailchimp Campaign

AJDesignCo

New Pleskian
I have set up a few sites with a blog that feeds into a MailChimp RSS-based email campaign. This is a solution for pushing new blog posts out to an email list in a method that allows a good bit of control of the content and experience. Things were working great the first place I set this up. But lately, I noticed problems with hotlinked image errors or with images breaking.

After some troubleshooting with MediaTemple support, I ended up discovering that images would load properly if I detached the site from Wordpress Toolkit.

There may be other contributing issues — I don't know for sure. But I think this is a problem with Wordpress Toolkit running on Linux servers. The issue completely resolved when I detached Wordpress Toolkit from the site.
 
Thanks Monty! I think the issue was present whether hotlink protection was enabled or not. Perhaps it was related to .htaccess entries? Not sure. Regardless, the issue was resolved by detaching the site from Wordpress Toolkit (and no changes were made to .htaccess).
 
Hey @AJDesignCo,

The behavior you've encountered is kind of expected due to the way hotlink protection works. You can roll back this security improvement and continue to work with your site without any issues.

PS. It seems that putting hotlink protection to the list of security measures was an oversight on our part. We're planning to move this option out of security measure list to make sure nobody else is confused by its presence there.
 
Back
Top