brainforge
Basic Pleskian
User name: brainforge
TITLE
Bug after plesk 18.0.23 update : plesk mail server settings - get Internal error ";-P"
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
centos7, plesk 18.0.23
PROBLEM DESCRIPTION
Ran upgrade Plesk Obsidian Version 18.0.21 to 18.0.23 - OK
Went to Tools & Settings / Mail server settings
Got error message Internal error ";-P" with OK and CANCEL buttons.
Clicked cancel - try again, same error message.
Clicked Ok and got into Mail server settings
Saw Enable mail management functions in Plesk checkbox not checked.
Checked Enable mail management functions in Plesk checkbox.
Clicked Ok - seemed to work.
Went back into Mail server setttings and got same error again.
Clicked Ok again but this time leaving Enable mail management functions in Plesk checkbox unchecked.
Able to go back into Mail server setttings without the error.
This seems to be a problem when Enable mail management functions are enabled.
Mail functionality appears to be working OK - can send /receive emails.
From command line ran Plesk repair - still have problem.
# plesk repair db
STEPS TO REPRODUCE
Go to to Tools & Settings / Mail server settings
ACTUAL RESULT
Internal error ";-P" when Enable mail management functions are enabled.
EXPECTED RESULT
Normal Tools & Settings / Mail server settings functionality
ANY ADDITIONAL INFORMATION
Raised issue here first:
If this is a confirmed bug suggest suspending 18.0.23 rollout until fixed!
Maybe I should have waited a few more days ...
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug
TITLE
Bug after plesk 18.0.23 update : plesk mail server settings - get Internal error ";-P"
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
centos7, plesk 18.0.23
PROBLEM DESCRIPTION
Ran upgrade Plesk Obsidian Version 18.0.21 to 18.0.23 - OK
Went to Tools & Settings / Mail server settings
Got error message Internal error ";-P" with OK and CANCEL buttons.
Clicked cancel - try again, same error message.
Clicked Ok and got into Mail server settings
Saw Enable mail management functions in Plesk checkbox not checked.
Checked Enable mail management functions in Plesk checkbox.
Clicked Ok - seemed to work.
Went back into Mail server setttings and got same error again.
Clicked Ok again but this time leaving Enable mail management functions in Plesk checkbox unchecked.
Able to go back into Mail server setttings without the error.
This seems to be a problem when Enable mail management functions are enabled.
Mail functionality appears to be working OK - can send /receive emails.
From command line ran Plesk repair - still have problem.
# plesk repair db
STEPS TO REPRODUCE
Go to to Tools & Settings / Mail server settings
ACTUAL RESULT
Internal error ";-P" when Enable mail management functions are enabled.
EXPECTED RESULT
Normal Tools & Settings / Mail server settings functionality
ANY ADDITIONAL INFORMATION
Raised issue here first:
Issue - plesk mail server settings - get Internal error ";-P"
Ran upgrade Plesk Obsidian Version 18.0.21 to 18.0.23 - OK Went to Tools & Settings / Mail server settings Got error message Internal error ";-P" with OK and CANCEL buttons. Clicked cancel - try again, same error message. Clicked Ok and got into Mail server settings Saw Enable mail management...
talk.plesk.com
If this is a confirmed bug suggest suspending 18.0.23 rollout until fixed!
Maybe I should have waited a few more days ...
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM
Confirm bug