• Halloween is coming! To celebrate the occasion, we dusted off a couple of old skins, and even created a brand new one (Pixel).
    To get into the festive spirit, install the Skins extension.
  • The new Python extension is now available. It allows customers to deploy and manage WSGI-based Python applications on their websites directly from Plesk.
  • The Plesk Mobile apps for iOS and Android and the Plesk Mobile Center extension have been deprecated, and are no longer available for new installations. In Plesk Obsidian 18.0.84, the Plesk Mobile Center extension will be removed from servers during the upgrade, and the Plesk Mobile apps will lose their server management features.
  • The Social Login extension has been deprecated and will be removed in Plesk Obsidian 18.0.84. After that, it will no longer be possible to log in to Plesk with a Google, Facebook, GitHub account, or with a passkey. Plesk usernames and passwords, as well as logging in with a WebPros Account, are not affected.

Bug: Empty CNAME record created automatically, alias-domain offline

K

killerloop

Guest
Hi,

this morning we found one alias-domain not working anymore (at least not displaying the website, email not sure). We deleted the alias domain and tried to recreate it. We became an error message that it was not possible to create the alias domain due to parameter missmatch. After further investigation we noticed an empty CNAME record for the main domain. After deleting the empty CNAME record it was possible to create the alias domain again. Now (after restarting apache) the alias domain works again.

We did not manually add that empty CNAME record, so I think it must be a bug. As it lead to a domain brakedown, it was very critical to us!

I also read, that at least 2 others had the same problem in the near past:
http://forum.swsoft.com/printthread.php?threadid=41348

and

http://forum.swsoft.com/showthread.php?s=&threadid=39729&highlight=EMPTY+CNAME

Best regards
killerloop

Our system:
Plesk-Version psa v8.1.0_build81070224.19 os_SuSE 9.3
Betriebssystem Linux 2.6.16.20-060620b
no third party software installed
 
You must log in or register to reply here.

Similar threads

E
Question Domain alias and DNS
Replies
9
Views
6K
Kaspar
K
T
Question auto-created SRV records
Replies
1
Views
926
TomBoB
T
S
Forwarded to devs Preferred Domain & Alias Redirect behavior inconsistent after recent updates
Replies
2
Views
3K
Sebahat.hadzhi
Sebahat.hadzhi
D
Forwarded to devs SSL It! / Let's Encrypt DNS-01 challenge remains permanently "Pending" – TXT records created successfully but challenge is never confirmed
Replies
3
Views
5K
Sebahat.hadzhi
Sebahat.hadzhi
C
Additional PHP directives deleted after Plesk automatic update
Replies
1
Views
1K
Sebahat.hadzhi
Sebahat.hadzhi
Back
Top