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Bug in Plesk when downloading Backup?

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by KostasD, May 6, 2010.

  1. KostasD

    KostasD Plesk Certified Professional Plesk Certified Professional

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    Hello,

    We are seeing very high load on some of our CentOS 5.5 x64 Plesk 9.5.1 servers. After investigation, we spotted the sw-cp-serverd process sometimes taking up as much as 1.5G memory. The server was swapping heavily and the system became unresponsive.
    I believe this is a bug in Plesk. When a client tries to download a backup through Plesk, it seems Plesk is trying to load the whole backup file in memory before sending it to the client. We have a couple of domains that have backups that exceed 10G in size, loading the whole backup in memory is probably a very bad idea.

    Regards,
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Yes, it is known problem and developers are working on it. There are some internal architectural complexities, and they search for optimal way for fixing this problem.
     
  3. KostasD

    KostasD Plesk Certified Professional Plesk Certified Professional

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    Any idea when it's going to be fixed?
     
  4. IgorG

    IgorG Forums Analyst Staff Member

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    Unfortunately I haven't any ETA.
     
  5. EvolutionCrazy

    EvolutionCrazy Basic Pleskian

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    I'm still having this problem in 9.5.2 (centos 64bit)

    basically plesk dies when trying to download a backup... any workaround????
     
  6. EvolutionCrazy

    EvolutionCrazy Basic Pleskian

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    I'm having the exact same problem on 9.5.2 (centos 64bit)... still not fixed???

    plesk dies on itself when trying to download a backup -_-'
     
  7. IgorG

    IgorG Forums Analyst Staff Member

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