Bug in Plesk when downloading Backup?

[KostasD]

Hello,

We are seeing very high load on some of our CentOS 5.5 x64 Plesk 9.5.1 servers. After investigation, we spotted the sw-cp-serverd process sometimes taking up as much as 1.5G memory. The server was swapping heavily and the system became unresponsive.
I believe this is a bug in Plesk. When a client tries to download a backup through Plesk, it seems Plesk is trying to load the whole backup file in memory before sending it to the client. We have a couple of domains that have backups that exceed 10G in size, loading the whole backup in memory is probably a very bad idea.

Regards,

 

[IgorG]

Yes, it is known problem and developers are working on it. There are some internal architectural complexities, and they search for optimal way for fixing this problem.

 

[KostasD]

Any idea when it's going to be fixed?

 

[IgorG]

Unfortunately I haven't any ETA.

 

[EvolutionCrazy]

I'm still having this problem in 9.5.2 (centos 64bit)

basically plesk dies when trying to download a backup... any workaround????

 

[EvolutionCrazy]

I'm having the exact same problem on 9.5.2 (centos 64bit)... still not fixed???

plesk dies on itself when trying to download a backup -_-'

 

[IgorG]

http://kb.odin.com/en/8683