[Bug is confirmed: EXTPLESK-3973] Path to document root is no longer generated when you add a new subdomain

[Maarten.]

Username:

TITLE

Path to document root is no longer generated when you add a new subdomain

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

AlmaLinux 8.6 (Sky Tiger)
Plesk Obsidian 18.0.46 Update #1

PROBLEM DESCRIPTION

When you add a new subdomain, the document root is no longer generated.
The browser console shows this error:

Uncaught TypeError: EventTarget.dispatchEvent: Argument 1 does not implement interface Event.
    handleDomainNameChange add-subdomain line 521 > injectedScript:141
    a helpers.js:74
    d try catch.js:185
    y instrument.js:458
    <anonymous> add-subdomain line 521 > injectedScript:145
    <anonymous> add-subdomain line 521 > injectedScript:144
    <anonymous> add-subdomain line 521 > injectedScript:151
    <anonymous> add-subdomain:521
    <anonymous> add-subdomain:521

STEPS TO REPRODUCE

- Go to a subscription
- Add a new subdomain
- Enter the name of the subdomain

ACTUAL RESULT

The document root field is empty

EXPECTED RESULT

A proposed document root

ANY ADDITIONAL INFORMATION

(DID NOT ANSWER QUESTION)

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[Bitpalast]

Checked it here, no issue found (unless a non-alphanumeric character is used).

 

[Maarten.]

That's odd. I've tried Firefox and Chrome (latest versions) on macOS, and they both have the same issue.
Even in private/incognito mode without any add-ons.

 

[Bitpalast]

No worries, I think that when you post an issue here it is very likely a real issue and worth a detailed examination. I just wanted to give feedback what the situation is on our servers here. I hope this can be sorted out.

 

[Maarten.]

I received an update from Plesk Support:
Bug is confirmed: EXTPLESK-3973. It will be fixed in a future Plesk version.

The root cause is in the "htaccess to nginx" extension.

 

[Maarten.]

Fixed in the extension htaccess to nginx:

1.1.2 (03 October 2022)
The extension no longer produces errors in the console and does not block auto-filling of the "Docroot" field. (EXTPLESK-3973)