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Buisness Manager

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by asfa, Nov 8, 2010.

  1. asfa

    asfa Guest

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    Hey,

    when im Trying to sync the Admin user with the panel a error appears:
    Screenshot:
    http://img836.imageshack.us/img836/5589/systemconfigurationadmi.png
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    I have forwarded it to developers. I will update thread when I receive any useful information.
     
  3. IgorG

    IgorG Forums Analyst Staff Member

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    Please specify OS, Plesk versions.
    Thank you.
     
  4. asfa

    asfa Guest

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    Debian Lenny - Plesk 10.0.1
     
  5. IgorG

    IgorG Forums Analyst Staff Member

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    Try to use following workaround for fixing this issue:

    I hope it will help.
     
  6. asfa

    asfa Guest

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    error

    Errors when i type /usr/share/plesk-billing/sso --command=repair-accounts:
     
  7. asfa

    asfa Guest

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    any informations jet?
     
  8. IgorG

    IgorG Forums Analyst Staff Member

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    Errors with ID 2, 3 and 4 means that corresponding admins haven't email in billing. It is correct behaviour after upgrade from 9.x because previously email field was not mandatory for admins. Now you should go to billing (without SSO), to list with admins (System / System Configuration / Administrators) and fill email field for each admin.

    Error with ID 1 is more complex. It occurs in case when admin's password of Plesk doesn't match with billing admin's password. You can fix it with following method: Go to billing (System / System Configuration / Server Groups) and edit settings of problem server (local server in this case with name «Local Parallels Plesk Panel server») and set correct password there.
     
  9. asfa

    asfa Guest

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    Okay i have changed my plesk admin password now the buisness manager pw is not working anymore how can i set them?
     
  10. IgorG

    IgorG Forums Analyst Staff Member

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    Did you read second part of my previous message?
     
  11. asfa

    asfa Guest

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    yes but i cant login into "billing" becourse i dont know my Password..
     
  12. IgorG

    IgorG Forums Analyst Staff Member

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    For password changing in Business Manager you can run following commands:

    Adter that you can login to BM with password qaqaqa
     
  13. asfa

    asfa Guest

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    When i try to login there appears that the password is wrong. IDk why that happens.
     
  14. asfa

    asfa Guest

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    Works now Perfect! Thank you!
     
  15. gianniskarmas

    gianniskarmas New Pleskian

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    how? :(

    WIN2008R2x64, Plesk 10.0.1

    I have the same problem. Can't login to plesk billing even if i've been through all these fixes.
    The only one I can't run is sw-engine-pleskrun to fix billing permissions because i can't find any win08r2 equivalent command in plesk directory.

    after repairing accounts I get:

    As you can notice there is no FIRSTNAME Admin account...
    Uninstalled/reinstalled billing and sso with options:
    sso.msi ADDLOCAL=ALL INSTALLDIR="C:\Parallels\Plesk\" ALLUSERS=1 ARPSYSTEMCOMPONENT=1 REBOOT=R
    but does not want to login. All other commands finish ok as proposed in the first post

    Thank you in advance

    Posting was my last resort but found the answer a bit later
    For those that have similar errors and nobody helps them up... i hope i helped :)
     
    Last edited: Dec 16, 2010
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